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  1. New PPI order number not accepted at post office

    The Post office refused to take my PPI as he could not input the new manifest order number.

    New order number with A letter and dashes.

    We have paid the postage but can not send.

    1 vote
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    0 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  2. hyphenate the long manifest order number

    it'd make manifested order numbers MUCH easier to both read and write onto labels if they were hyphenated:

    eg 5079123123 would become 5079-123-123

    I think the difference speaks for itself. Would also benefit those reading the bag labels.
    plus, it's veeeeery simple and quick to code

    2 votes
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    0 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  3. I would like to be able to delete manifested order.

    Why can't I delete manifested orders to prevent being charged postage for items that have not left the warehouse? For example I have generated labels and manifested the batch only to be told that perhaps one of the items is out of stock. But I'll get charged for the shipping fees nevertheless! And there isn't a way for me to dispute the charges either.

    8 votes
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    2 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  4. Future Dating Batches - Manifest on the day you process the orders with the future date on the manifest

    When you future date your batches you should be abe to manifest for that date at the same time.

    So if i have items going out the next day i should be able to manifest today with tomorrows date on the manifest.

    10 votes
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    3 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  5. Have the Tracking Reports automated

    DMO allowed us to have a CSV automatically emailed to us every day which contained all the shipped items from the previous day and their corresponding tracking details. We could then process this and send this information on to our customers. Why is the functionality not available in C&D? We are now having to do this all manually which seems like a step backwards, not forwards!

    5 votes
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    0 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  6. It would be great to be able to auto-generate bulk posting

    It would be great to be able to auto-generate bulk posting certificates as a personal customer account, either by batch or by selecting multiple orders. Even doing this via importing to an editable PDF form is more time-consuming than I'd like.

    3 votes
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    1 comment  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  7. Typestyle Size and white space in layout

    I know we are encouraging large typestyles and clear screens for ease of reading, but I feel you have gone over the top and could reduce the white space on some pages in order to include lower down fields in the same view.
    The problem of having to scroll down to lower fields is evident on many of the product creation and order creation fields as well as the address book. Such a waste of space.
    Mine is a traditional small screen, it must look even more pronounced on wide screen PC's.

    1 vote
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    0 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  8. Scheduled Posting Report by Email

    When an order is manifested, it would be useful from an auditability perspective, to have an email sent back to the person who created the batch import confirming information such as...

    Order number, Channel reference, Customer, Postcode, Despatch Date, Shipping Service, Service Code, Tracking number

    If this data is provided in a html form within the email, it can then be copied out and pasted into appropriate forms/tables.

    We used to have this setup in DMO, but now our headoffice import the orders, have to wait until after the post has been manifested, and then try and manually extract the…

    2 votes
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    1 comment  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  9. Manifest prints to label printer

    For some strange reason, C&D has just started printing the manifest to the label printer and not to our main A4 default printer.
    In the past, it has always printed to our default A4 and the labels to our zebra label printer.
    We have auto printing via print assist, and the only way we have found to get it to print to the default A4 printer is to change the printer in autoprint for the labels temporarily to the A4 printer and then back again so the labels print to the zebra.
    Why has this changed?

    4 votes
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    4 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow me to double check my orders before manifesting

    I would like to be able to check whether I have chosen 'letter' 'large letter' or 'parcel' after I have printed the label, but BEFORE I manifest.
    At the moment I can't see a way to do this, but I want to double check my orders for possible mistakes before I submit them :(

    25 votes
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    10 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add manifests as an option to Print Assist

    I've just had to reprint my manifest as the system took longer than normal to go through and the paperwork was coming out over 2 6x4 labels as it thought that was the main printer. Only changing the printer resolved the issue.

    8 votes
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  12. Sales overview cannot be filtered by the package size. In DMO we had the option to filter orders by service which included large letters and

    Sales overview cannot be filtered by the package size.

    In DMO we had the option to filter orders by service which included large letters and packets view. Package size filter is available in despatched orders but it is too late then. We need to see this filter within the orders view BEFORE orders are manifested.

    4 votes
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  13. Send Mainfests Digital to Royalmail instead of printing Mainfests

    instead of printing out Manifest. Perhaps send the info digitally straight to royal mail

    5 votes
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  14. Have automatic reporting, either to DropBox or Email (for all orders, not just the Dropbox orders)

    Presently there is only a manual way to get shipments out of Click and Drop, via an Excel spreadsheet. Ideally there should be automatic reporting, either to DropBox or Email (for all orders, not just the Dropbox orders) Also reporting with CSV vs Excel.

    4 votes
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    2 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  15. Enhance filtering in click and drop to retain selections inbetween filtrations

    I use CRL and weight average for most of my orders but we often identify items after packing that we want to send by a special service and click and drop is then attractive. All my orders import automatically into click and drop so I need to find and pick out the orders I am going to use click and drop.
    However, even if I know the order numbers for example, it is not possible to put these into a batch without scrolling down through all my orders and finding each one. What I want to be able to do…

    2 votes
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  16. Manifested orders to automatically remove from the visible screen leaving just those being dealt with

    The screen, and active orders, would be simpler to work with if those orders that had been manifested already were no longer visible - retained in another folder for example

    15 votes
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    1 comment  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  17. Please give an alternative to PAYPAL.

    Im walking to the PO instead, it's quicker!"!

    1 vote
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  18. says manifest in progress, impossible to speak to anyone at royal mail!!

    Fridays orders would not manifest, just says manifest in progress, it still says that today??? tried for over a hour phoning royal mails lousy support line but no one answered!! (same as every other time tried calling) disgusting, taken all orders to post office yesterday afternoon as was running out of time before post office closed, theres no manifest with the my post, extremely worried going to have late parcels as I could lose my TRS badge on ebay which would hit my sales badly, weekend ruined,

    3 votes
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  19. 5 votes
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  20. Does click & drop auto mainfest on saturdays and sundays and on bank holidays?

    Does click & drop auto manifest on saturdays and sundays and on bank holidays?

    want to get parcels with labels printed and bagged over the weekend and ready for drop off/collection/manifest on monday,

    would like to only manifest on mondays to cut down on manifesting everyday and also the work load of dispatching parcels

    1 vote
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    1 comment  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
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