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  1. Allow marketplace to add weight of packaging/box on top of the product weight

    If i'm shipping two products, I am not using two boxes. Therefore there will always be inaccuracies in the total weight of the order in question, which must be manually adjusted.

    6 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  2. 3 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add Groupon marketplace

    New marketplace development

    4 votes
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    under review  ·  3 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  4. Click and Drop integration for Big Cartel

    It'd be great to have integration for Big Cartel stores next year. It's quite a popular platform amongst indie creatives, so I'm surprised to see no option for it yet on C&D.

    2 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  5. Shown the quantity of items ordered. I've been caught out on numerous occasions when a customer has ordered two or more items.

    Shown the quantity of items ordered per sale (from Ebay). I've been caught out on numerous occasions when a customer has ordered two or more items. The order dashboard only shows the product description and not the quantity.

    22 votes
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    3 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  6. Weight option - Magento

    I am just setting up Click & Drop with the Magento platform. I was surprised that the weights for products from my site are not pulled through with the orders & it looks like I will have to set them all manually which will take ages. I have called the support line & apparently there are no plans to implement this. It would make life a lot easier & the system far better if weights were pulled through.

    9 votes
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    2 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  7. 11 votes
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    1 comment  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  8. Only import Royal Mail orders from Ebay

    On Ebay orders with Hermes you have the option to only import orders that are being sent with Hermes. (according to postage settings set on Ebay)

    With Royal Mail click and drop it imports all orders then you have to fish through and delete the other ones.

    If Hermes system can only import orders that are Hermes, then surely you can implement just Royal Mail orders.

    If this system is already in place in settings could someone please point me to how I can change it to only import the Royal Mail orders.

    9 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  9. 7 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  10. Display small ebay image next to sku item number

    Would like to see a small eBay image on main orders page to identify stock, this would definitely help me to pull stock from stockroom much quicker.
    Ideally if you clicked on this it would take you to the eBay page as well.

    15 votes
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    2 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  11. Make update time Clear to linked servies

    Could you make the 15 minutes update a prominent message when setting up.
    Having watched the video, followed the instructions to see nothing syncronised from eBay just sends you off searching for an error and thinking you've made a mistake.

    1 vote
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  12. When on the Dashboard Screen. Select Dashboard from the menu to refresh the Dashboard screen.

    When on the Dashboard Screen. Select Dashboard from the menu to refresh the Dashboard screen.

    3 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  13. automaticly applied postage

    today someone ordered 8 of the same item.
    The item is saved as a product which is shipped as a large letter.

    Automatic postage was applied to this as a large letter

    which means that I needed to go in and re-apply the postage.

    2 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  14. Why is there no support at weekends,

    As the tiles says, there is no support at the weekends, internet shopping is now 24/7 365 day a year, and as merchants we need your software/website to work, get with the rest of the world, we need support when we need it
    Today Saturday 20th October, your website is not syncing with ebay, so unable to download any orders of to apply postage

    3 votes
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    1 comment  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  15. Magento multiple 'Import orders in the following status'

    In C&D integrations for Magento, when you click onto 'Import orders in the following status' you can only add one status at a time - we need to add multiple statuses, perhaps separated by commas.
    Also the field is restricted to 20 characters we have one status which if we copy it to paste into the field for an exact match it is far bigger than the limit set in C7D

    1 vote
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  16. display product pictures on new items

    Use the images we store in click and drop on the new imported products page. This would show our packers what item they should be packing and therefore lower mistakes being made.

    1 vote
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  17. Please update the store channel order status of complete when mark the order as "despatched by other courier"

    Please update the store channel (ie. Woo-commerce) with the order status of complete when we "mark the order as despatched by other courier"
    This is usually done when applying the postage, however could this also happen when using the despatcehd by other courier option?

    1 vote
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  18. Amazon orders without billing address

    Amazon orders don't always have a billing address as Amazon keep this secret for their customer's security.
    When these orders are sent to our Magento store they include the shipping address but not the billing address. Click and Drop does not pull orders from Magento without a valid billing address, so these orders are not pulled into Click and Drop.
    Since click and Drop is for creating postage labels, why would there be any need to include a billing address, let alone validate it or reject orders that don't have it?
    Perhaps you could remove the need for billing address…

    3 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  19. Groupon Commerce Interface Intergration

    Groupon UK uses commerce interface software,
    Please can you add this software to use with click and drop, it is of course a very popular platform! Thanks!

    1 vote
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  20. In woocommerce when you manually create an order it doesn't sync

    Manual order creation is very important for our business and accounts for a sizable chunk of our overall orders. These orders do not seem to currently sync with Click and Drop and have to then be manually created there as well. I think this is probably just a bug but any help would be much appreciated.
    Many thanks,
    Henry

    1 vote
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    1 comment  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
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