limit customs value field to 2 decimal places as it is breaking payments
Our website sometimes passes a customs value with more than 2 decimal places to click & drop; it is removing VAT for overseas orders which ends up like £3.4563 or something. There is no warning about this but payments will always fail, I only found out by changing things one at a time. Of course I should fix the website to only pass 2 dp but it is a standard woocommerce so loads of people are probably having this issue.
3
votes
Just Riding Along
shared this idea
-
DJ commented
We have the same problem with shopify.
its because of the currency convert that it ends up with a 1/2p decimal ie. 16.725
There is no error message so you end up searching the orders and clicking in each one to work out which one is wrong