Every month we download your VAT Invoice for our accounts.
However it is always incorrect compared to the amounts of postage/VAT we have paid within the month.
We have our pre-payments in the accounts form each payment made as per the amounts on the individual payment but the invoice is completely wrong.

The VAT invoice should be the same as what we have paid in the month it should never be different and we have to then make manual adjustments.

The problem is we dont know is it the invoice or the individual batch payments that is correct! As we are claiming VAT and you are charging it this is a legal requirement your invoicing is accurate

I have reported this for 2 years now and you have never fixed it!!!