I notice that the address settings as specified in the "company settings" preference panel allows various collection business address's to be set, however on booking a collection it will only use the "collections" address as set up in that panel. Regardless of what is actually specified in the settings and trading names section! Which specifically allows you to set this!

Also on the regular Royal mail click and drop it allows you to set a safespace that can be used for collections, while in the registered account there is no ability to specify this!

As a result the user interface is inconsistent, misleading and missing fields available in other interfaces.