Tracking number missing from the click & drop email
When label is purchased, you get automated email, however, there is no mention of the Tracking number, just the order number and the QR code along with customer address and cost details. Sadly Tracking number is not included in this email and I am failing to understand the reason not to include? So please kindly include the tracking number in the order email. Thank you
Thank you for your order
You have made a payment of £3.39 to the Royal Mail Group Ltd.
You have confirmed that you are not sending any item which is prohibited or restricted in the UK or overseas. If you are sending an item outside the UK, please make sure you have attached the appropriate completed customs declaration form to your package.
A summary of your purchase is set out below:
Order number 4656
QR code for order 4656
Recipient: xxxxx United Kingdom
Postage service: Royal Mail Tracked 48
Postage cost: £3.39