Hi Click & Drop team,

We’re a high-volume UK seller, and we ship dozens of parcels daily to Northern Ireland, including many repeat business customers. Since recent customs changes, especially under the Windsor Framework, we've noticed that:

Every business parcel to Northern Ireland now requires us to manually enter the recipient’s XI EORI number.

For each parcel, we must also manually re-enter the product name, declaration category, goods description, and value.

The "default customs settings" in Click & Drop don't apply properly to Northern Ireland shipments anymore, even for identical products or repeat buyers. This has become incredibly time-consuming and error-prone.
✅ Feature Request:

We’d like to request the following functionality in Click & Drop:

Saved customs profiles per product – so we can auto-fill declaration info (e.g. description, HS code, country of origin, value).

Ability to save or recall EORI numbers for repeat NI business customers, based on buyer name or address.

Customs auto-fill for Northern Ireland orders — just like how international orders are handled.

Tag or flag business customers who require EORI for quicker processing.

We're spending a huge amount of time each day manually completing customs info for parcels under £50 — often the same product, same buyer. If Click & Drop could allow us to create reusable templates or apply these details automatically, it would dramatically reduce our workload and improve accuracy.

Please let us know if this is something in the pipeline, or if there’s a workaround we’ve missed. Happy to provide more examples if needed.

Thanks for your continued support.