We are having an urgent issue whereas AWBs in click and drop are not printing in chronological order, most are but some are not and it appears as totally random.

Once postage applied all is fine and in chronological order but then a few random ones go out of sync one the labels have been printed.

Also once manifested, the orders are not being marked as fulfilled in shopify and the tracking numbers are not uploading despite the 'mark orders as despatched on channel' icon (attached) being clicked.

It has been integrated with our Shopify for 2 years without issue until now