We hope that you can help. After the introduction of tariffs to the USA the RM C & D was working perfectly, the system just calculating the 50p handling fee for all of the customs fee exempt items included under Chapter 97 Works of art, collectors' pieces and antiques. However since 16th September 2025 C & D has erroneously been adding the 10 % customs fee for Antique Of An Age Exceeding 100 years products, classed under HS Tariff 970690. Articles under this HTS code 970690 are DUTY FREE/Exempt. It does zero custom rate other categories in Chapter 97 subheading for eg: 9701, 9702, 9703 but not 9706.

Please fix this bug as soon as possible for HTS 9706. Businesses are unable to ship their antique items, antique pottery, antique porcelain, antique glass, antique furniture etc to the USA until you have this corrected.

Many thanks