Allow a 10-digit customs code within Products and Uploads
We are now only able to upload or enter a 6-digit code for our products. You can select the 'HS Code & Description auto-lookup' within settings but this also then changes some of our product descriptions inaccurately.
We really need to be able to upload all of this information and deselect the auto-lookup so that it is not changed.
For example, our ceramic mugs.
I checked the code on the Zonos system (used by Royal Mail), which suggests the following:
Ceramic drinking mug 6912003510
I imported this product info into click and drop and placed a test order.
Click and drop changed this to
Ceramic / pottery / stoneware / earthenware mug 6912005000 (which looks okay)
But, if I enter 6912005000 into Zonos, it subsequently changes the code to 9023000000 with the description Educational teaching instrument!
With our fabric pencil cases - it changes the description to 'made of plastic'.
PLEASE allow us to upload 10-digit codes again as we have a US specific website we are waiting to launch and this is causing a delay.