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  1. g

    Can you make the imports of orders from marketplaces to click and drop quicker?

    9 votes
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    3 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  2. Support the WooCommerce Pre-Orders plugin

    Currently click and drop integrates with WooCommerce however due to the 'orders must be no older than 7 days' requirement it means it does not support pre orders.

    If a store admin is using the offical Pre Orders extension by WooCommerce, and a pre order comes into the website the order is given a status of 'Pre Ordered'. When the item has reached its released date, the order is then marked as 'Processing'. It is as this point click and drop should attempt to pick up the order. However, in most cases as the order has already existed for 7…

    2 votes
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bug Report - Old eBay Orders keep on importing months after being posted

    Hi,
    Since last week click and drop has been importing orders we posted weeks ago. We keep on deleting the orders but they come back into the account the next day. We don't know why?

    Please fix a.s.p it makes our posting very confusing :/

    Many thanks and kind regards
    Charles

    2 votes
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  4. Able to import multiple products when importing orders

    When I am importing orders I can only place one SKU per order, this isn't realistic as the majority of orders have more than one item on the order and hence we should be able to do that.

    2 votes
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  5. Link up with paypal invoicing

    I use Click & Drop so that I can print my ebay orders using my label printer. I have some customers who are invoices direct through PayPal and have to cut and paste their addresses to Click & Drop. There are only a few so not worth setting up a spreadsheet to import. It would however be very useful if PayPal invoicing details could be automatically imported, like ebay etc.

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  6. Correct Click and Drop Desktop documentation on Results file format

    The How to Import orders With Click and Drop Desktop gives the Results file format on page 8. However this is not the same as the file format that is returned!

    The actual file has these columns:
    Row,Status,Message,Order number,Order reference,Tracking number

    We revised our application, after launch, to process the actual records.
    Today it has failed because there is now an unexpected record, with the status "PRODUCT", where we have a shipment with CN22.

    Please can you provide the actual spec so we don't have to reverse engineer the format each time a new record appears?

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  7. Choose Trading Name

    Some imported orders have the correct SHIPPING ADDRESS, but I am dropshipping them (sending on behalf of my customers), so I can't simpley select the weight and postage - I need to change the TRADING NAME.
    Therefore I always have to delete the order and create an order from scratch. Please can you add an option to CHOOSE WHO IS SENDING THE ITEM?

    2 votes
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  8. 1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bug Report - Old Orders keep on importing months after being posted

    Hi,
    Since last week click and drop has been importing orders we posted weeks ago. We keep on delete the orders but they come back into the account the next day. We don't know why?

    Please fix a.s.p it makes our posting very confusing :/

    Many thanks and kind regards
    Charles

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  10. Customs fields (origin code, country and description) not importing from Bluepark

    It’s 80 days until every single order we ship abroad has to have customs forms and I’m still manually updating customs data in C&D that I’ve already painstakingly entered onto 7000 products in Bluepark. One of C&D’s features is that you import and save product data. If I’d known it didn’t work, I’d have just imported with a spreadsheet.

    1 vote
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  11. Allow eVTN to be included via the CSV Import option not just Ebay Integration

    Allow eVTN to be included via the CSV Import option not just Ebay Integration.

    In order to keep the Click n Drop system properly up to date with the eVTN concept already implemented in conjunction with the Ebay Integration can you please update the Import from CSV to work successfully.

    If you can just allow a new import field called eVTN to contain the new Ebay tracking field and then copy that into the Shipper Reference2 field as is done now via the Ebay Integration e.g. see below

        "ShipperReference2": {
    
    "description": "Shipper Reference2

    Your reference for this shipment.
    This field…

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  12. allow order deletion by file upload

    As we are too small for the Royal Mail api for an unknown reason (although having apis with parcel2go, despatchbay, globalpayments,paypal etc and not required support in 15yrs), we have pressed on with Click & Drop and automated our file upload, including converting downloaded label pdfs to jpg to print on our own integrated invoices.

    The only issue is if the weight or service code needs changing, the operator has to remember to log in and delete the old order manually on Click & Drop before uploading a new order. An extra column mapping for upload type in the file…

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  13. Stop Deleted Orders Reappearing

    I have been told to mark imported orders I don't want to see as 'dispatched by another courier'. However there are orders which are DROPSHIP orders - I cannot use the imported order details as I need to delete the order and re-create it with the correct TRADING NAME.

    1 vote
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  14. Add an option for a test/sandboxed account

    I'd like the ability to be able to test changes and additions to my import file without affecting the live file. Currently, I need to do my testing out of hours and have to re-map the live file when I'm finished. Otherwise, it stops my colleagues in the warehouse from despatching orders.

    1 vote
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  15. Why do you have strange companies on the intergration list but not the commonly used onnes?

    allow dropbox agian, or we will just use your rivals who have automated intergration

    1 vote
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  16. Filter Woocommerce orders to include/exclude shipping methods

    Sometimes we don't want Woocommerce orders going anywhere near C&D, and having to bother to say Dispatched by another shipping method is time consuming. It would be better to choose what shipping methods to import, either by naming methods to exclude, or naming what to include in the integration import.

    2 votes
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  17. Possible to add easier way to delete orders?

    When we delete old olders and doing upate possible to delete only 500 oders possible to improve it to all or 1000 thank you

    1 vote
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  18. ability to specifiy if despatch note is printed when dropping a file in the watch folder

    if you can overcome the 50 records per file limit and get it automatically generating labels and automatically printing, (you deserve a medal), there needs to be an option to specify whether the labels print with a corresponding despatch note

    1 vote
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  19. UK country Unrecognised

    When using woocommerce integration, even though the country is listed as "United Kingdom (UK)" in Woocommerce setup and each customer, when its imported into C&D it comes through as Unrecognised. How does this get fixed?

    1 vote
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  20. The new Beta create an order dosent allow you to paste an address into it in first box

    The new Beta create an order doesn't allow you to paste an address into it in the first box like the old version.

    1 vote
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