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  1. Please simplify the 'File Upload' process

    I would imagine that most business users import orders continually throughout the day.

    This process is simple enough, but needs streamlining for efficiency.

    At present it consists of numerous steps, most of which could be automated:

    Step 1 - Upload a File. Simple.
    Step 2 - Import Settings. How often do you change these before uploading your file..? Probably rarely, if ever.
    Step 3 - Once you've mapped, you don't need to see this again. Yet it shows you every time...
    Step 4 - Click Import Orders to upload - this button is always off the screen as it's at…

    3 votes
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    3 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  2. Adding a Package size to orderes ready for dispatch

    under the open orders page can a tab along the grey bar be added for package size E.g Letter , large letter or parcel, this would be a rely helpful addition to check for any errors prior to hitting the manifest button

    7 votes
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    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow phone extensions on excel imports

    Orders with phone numbers that have an extension eg 01437765290 x1234 are being rejected on excel import. Can you allow these numbers to be accepted ? Thanks

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  4. enable gift order details and messages from NOTHS

    When we receive orders from Not On The Highstreet, there is no way of knowing if the order has a gift message or is to be gift wrapped. Can this information be automatically pulled through or at least some indication that we need to go back to the platform to check. It would save time and makes the integration more seamless.

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ebay Global Shiiping Programe order download shown overpriced total

    I have set up shipping rules where the value of £8.99 is sent by 2nd Class and over £8.99 is sent by 2nd Class Signed for.
    An order sent via the Ebay global shipping programme shows the total amount of the order and the shipping price that Ebay issues to the buyer. Click and drop should only show the value of the order itself without the shipping fee the buyer pays for the shipment. The reason for this is that the shipment is to a logistics centre located in the UK and the shipping rules set in Click & Drop…

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  6. implement Amazons custom order feature

    Amazon now support custom/personalised orders where the customer inputs information to be passed onto the seller to personalise the order - at the moment this information is not displayed anywhere on Click and Drop.

    It would be great if these customer messages were printed out onto the Click and drop packing sheet (the same as customer delivery instructions are).

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  7. Return a CN22 with the label to Dropbox

    Currently a label is sent back to Dropbox after importing but not a CN22 label, would ask this is changed so a CN22 label is sent back as well.

    2 votes
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add Returns Labels to Imported Orders

    I need to be able to print a customer specific returns label via a dropbox import - so it has their order number pre-printed.

    It should be as simple as adding a line in the CSV, with the TSS service code (and the customers order number and address) but this doesn't work.

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  9. Amazon Buy Shipping API for Seller-Fulfilled Prime

    As Amazon requires Sellers to use their “Buy Shipping” tool for Seller-Fulfilled Prime Tracked 24 shipments, when will Click and Drop be integrated with the Amazon Buy Shipping API to allow us to purchase our PRIME labels through Click and Drop using Buy Shipping API?

    This is a feature that is now common in Click and Drop competitors such as Linnworks, Channeladvisor, Shipstation.

    It is very inconvenient to not be able to use Click and Drop for our Amazon Seller-Fullfilled Prime orders as Click and Drop does not interface with Buy Shipping this satisfying the “All Seller-Fulfilled Prime orders must…

    6 votes
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    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  10. Pull in magento weight!

    Hi, It seems like a complete waste of time to input weight information when it is already present in magento.

    You guys have done a great job with the system and the hard work is done, simply just needs to pull in the weight attribute from magento.

    Please please implement this.

    Thanks.

    5 votes
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    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  11. Automatically capitalise all parts or address fields and reference fields like DMO

    It is essential that address are capitalised they always were in DMO also the reference field so it is clear what is to go in parcel. Please can it be automatically implemented when files are imported on Click and Drop.

    6 votes
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  12. integrate dymo scales

    integrate dymo scales for direct input of parcel weight on applying postage for new orders that dont have weight info in CD

    11 votes
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    6 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  13. saved customer details to be re-used (to be able to create order from saved orders)

    at the moment if i want to create an order i have to use all the details from scrach, even for returned customer or send a replacement to the customer, why we are not able to create new order from saved orders to same us time and hassles

    1 vote
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    4 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  14. Make "full Name" able to be one name.

    If customers Full Name is one name it doesn't work.

    For some reason this field demands that their be two separate words in the box. I don't see why this matters. If i'm stating this field is the full name then it is. checking if there are two names in the field seems like unnecessary validation.

    You'd be surprised how many customers either only have one name (Different cultures) or only imput one name, at the moment these are all erroring and I'm having to go back in and edit them so the name will be "mohammed ." instead of…

    10 votes
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    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  15. Full Name

    Why is the first name/last name/full name so unnecessarily complex? I have to import 10,000 orders, some of which the customer has used their 1st name, some have included titles, some have put nicknames and extra info. This should surely just be imported as a plain text field (as per the OBA) instead of trying to split into title/first name/last name and causing loads of import errors? I've had to work around this by making their full name their 1st name and having a generic word as their last name - which is ridiculous.

    4 votes
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    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  16. Please

    Please add Japan and Mexico countries to Click&Drop Settings / Integrations,to import all orders from them to Click and Drop .Thanks

    2 votes
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  17. Sort orders by service (large letter or parcel)

    It would be great if we could sort imported order by service having the option to pick large letter or parcel before these are manifested.

    5 votes
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    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  18. 21 votes
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    under review  ·  6 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  19. Still no BFPO post??

    Is there still no way to BFPO post? I cannot find it either in CnD or via dropbox!! DMO has it

    Why is Royal Mail not supporting our forces?

    3 votes
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    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  20. Make this work as it should. NAME

    Some customers simply use one name. Why are orders not being imported?

    Change that

    7 votes
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    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
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