General

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. implement Amazons custom order feature

    Amazon now support custom/personalised orders where the customer inputs information to be passed onto the seller to personalise the order - at the moment this information is not displayed anywhere on Click and Drop.

    It would be great if these customer messages were printed out onto the Click and drop packing sheet (the same as customer delivery instructions are).

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  2. Return a CN22 with the label to Dropbox

    Currently a label is sent back to Dropbox after importing but not a CN22 label, would ask this is changed so a CN22 label is sent back as well.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add Returns Labels to Imported Orders

    I need to be able to print a customer specific returns label via a dropbox import - so it has their order number pre-printed.

    It should be as simple as adding a line in the CSV, with the TSS service code (and the customers order number and address) but this doesn't work.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  4. Amazon Buy Shipping API for Seller-Fulfilled Prime

    As Amazon requires Sellers to use their “Buy Shipping” tool for Seller-Fulfilled Prime Tracked 24 shipments, when will Click and Drop be integrated with the Amazon Buy Shipping API to allow us to purchase our PRIME labels through Click and Drop using Buy Shipping API?

    This is a feature that is now common in Click and Drop competitors such as Linnworks, Channeladvisor, Shipstation.

    It is very inconvenient to not be able to use Click and Drop for our Amazon Seller-Fullfilled Prime orders as Click and Drop does not interface with Buy Shipping this satisfying the “All Seller-Fulfilled Prime orders must…

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  5. Pull in magento weight!

    Hi, It seems like a complete waste of time to input weight information when it is already present in magento.

    You guys have done a great job with the system and the hard work is done, simply just needs to pull in the weight attribute from magento.

    Please please implement this.

    Thanks.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  6. Automatically capitalise all parts or address fields and reference fields like DMO

    It is essential that address are capitalised they always were in DMO also the reference field so it is clear what is to go in parcel. Please can it be automatically implemented when files are imported on Click and Drop.

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  7. saved customer details to be re-used (to be able to create order from saved orders)

    at the moment if i want to create an order i have to use all the details from scrach, even for returned customer or send a replacement to the customer, why we are not able to create new order from saved orders to same us time and hassles

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make "full Name" able to be one name.

    If customers Full Name is one name it doesn't work.

    For some reason this field demands that their be two separate words in the box. I don't see why this matters. If i'm stating this field is the full name then it is. checking if there are two names in the field seems like unnecessary validation.

    You'd be surprised how many customers either only have one name (Different cultures) or only imput one name, at the moment these are all erroring and I'm having to go back in and edit them so the name will be "mohammed ." instead of…

    10 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  9. Full Name

    Why is the first name/last name/full name so unnecessarily complex? I have to import 10,000 orders, some of which the customer has used their 1st name, some have included titles, some have put nicknames and extra info. This should surely just be imported as a plain text field (as per the OBA) instead of trying to split into title/first name/last name and causing loads of import errors? I've had to work around this by making their full name their 1st name and having a generic word as their last name - which is ridiculous.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  10. Please

    Please add Japan and Mexico countries to Click&Drop Settings / Integrations,to import all orders from them to Click and Drop .Thanks

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  11. Sort orders by service (large letter or parcel)

    It would be great if we could sort imported order by service having the option to pick large letter or parcel before these are manifested.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  12. integrate dymo scales

    integrate dymo scales for direct input of parcel weight on applying postage for new orders that dont have weight info in CD

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  13. 21 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  6 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  14. Still no BFPO post??

    Is there still no way to BFPO post? I cannot find it either in CnD or via dropbox!! DMO has it

    Why is Royal Mail not supporting our forces?

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  15. Make this work as it should. NAME

    Some customers simply use one name. Why are orders not being imported?

    Change that

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  16. trading

    Allow csv import of Trading Name to print he correct return address. This would be one column in the csv file to identify the Trading Name as registered in Settings.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  17. Shipping Name two words

    The shipping name currently requires 2 words. Sales orders imported from various channels means that we have no control over customer data input. Many people input a single word such as a company name - so the import wont work. Please can you resolve this to make it not a requirement to have 2 words

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  18. Incorrect/Imcomplete addresses

    We've been testing Click and Drop to see how it works within our operations. We dispatch over 100 orders a day currently using Royal Mail DMO. Whilst testing we've found click and drop does not recognise incorrect or incomplete addresses, we use a CSV export of orders from Sage and would be importing to click and drop, can click and drop be trained to recognise incomplete and incorrect addresses like DMO currently does?

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow Printed Papers parcels up to 5kg (international parcels) to be imported to Click & Drop using CSV files.

    As a bookshop regularly sending parcels over 2kg overseas, we find it incredibly frustrating that the import via CSV does not do this already. In our opinion, the functionality of Click & Drop is nowhere near as good as that offered by DMO. Having to create a manual label for each international parcel over 2kg is a huge waste of time for us.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  20. Alias mapping for parcel and large letter formats

    Alias mapping for parcel and large letter formats, so we can import different values which will then be mapped to a package type. This saves us on development work to change letter codes to the new "Parcel" "Large Letter" requirements.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base