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  1. 1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  2. Make Import Addresses Work Properly

    Make the import addresses work properly. The PDF here https://www.royalmail.com/sites/default/files/How%20to%20export%20your%20Online%20Postage%20address%20book%20and%20import%20it%20into%20Click%20and%20Drop.pdf
    describes a method but it doesn't work. The screens grabs are not up-to-date for a start, but at the end having gone through it perfectly, my address book is still empty.

    2 votes
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    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  3. Need the option to only print the non UK label for ebay shipping

    Need the option to only print the non UK label for ebay shipping. Could also do with button import the ebay orders like the old system. as it doesnt always imports the new orders but has already imported completed orders

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  4. Zip code top line causes error for countries such as Japan

    The system currently tries to split the top line into first and last names, even when the Combined option is chosen. For countries where the top line of the address is the zip code eg Japan, the zip should not be split. This causes a system error. The system should be made more flexible to allow for this.

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  5. CSV upload options similar DMO

    Just Like in DMO once the columns has been filled with service type, service format and enhancements. so we can select the columns in the click and drop (from drop down menu) and all services will be select as they been configured in the CSV columns and ready for labels PDF. Currently click and drop is not doing this function for DMO comers.

    15 votes
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    3 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  6. Enable SMS/email messages by default for imported Tracked orders

    When I import Tracked orders with all fields populated (weight, service code, packet size, email, phone, etc) they go straight to 'ready to print' as they should, BUT the option to send Email and/or SMS to customer is not enabled, even though it is free on this service. I have to unapply the postage, then re-apply it, and every order becomes a different batch when manifesting. Why not simply enable the messages if the phone and/or email is part of the import for that order?

    15 votes
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    4 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  7. Actinic e-Commerce Integration

    The ability to be able to download orders and mark orders as dispatch for Actinic e-Commerce merchants!

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  8. Intergrate with EKMPOWERSHOP

    It would be great if this could be integrated too as currently have to manually create orders

    5 votes
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    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  9. Show class of mail - in clck and drop

    When the order is imported it does not show the class of mail (e.g. first or second) and the rules do not work unless it is an existing SKU.

    We have to keep flicking back between amazon and ebay to check if ti first of second class, which is quite time consuming

    4 votes
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    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  10. A4 sheet

    Integrate new ebay / amazon orders as invoice / dispatch / vat number /address on A4 sheet combined at top with peel off 6 x4 label at base , saves time and paper , no need for rolls of labels and label printer ,

    4 votes
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  11. import product details automatically from Amazon Imported orders

    don't think the product details are being added to C&D when Amazon orders are being imported.

    Not sure if most of the required product info is missing (as stated in the RM help page), but perhaps product name and sku could be enough to get the create a product? (product price and weight can be added later?)

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  12. Include Additional Info in Upload

    Upload accepts package type (i.e. letter/parcel),

    Accept parcel size in file upload (small/medium)
    
    Accept delivery service in file upload (bpl/bpr/etc.)

    1 vote
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    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  13. Customs fields (origin code, country and description) not importing from Bluepark

    It’s 80 days until every single order we ship abroad has to have customs forms and I’m still manually updating customs data in C&D that I’ve already painstakingly entered onto 7000 products in Bluepark. One of C&D’s features is that you import and save product data. If I’d known it didn’t work, I’d have just imported with a spreadsheet.

    0 votes
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