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6 results found

  1. Order checkboxes not de-selecting

    When multiple orders are selected to generate labels they then move to the 'Orders ready for despatch' section. When you view that section the checkboxes for those orders are sill selected. As I have discovered, when you go to delete a single order from the three dot menu within the order, any other orders with checkboxes still selected are also deleted. This is a major flaw and does not happen in the old interface.

    4 votes

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  2. Add Ability to Sort by Weight in New Orders Grid

    The new Orders Grid is missing a feature found in the original.

    You can sort by weight, so that it shows the lightest in order down to the heaviest.

    2 votes

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  3. Beta Orders Grid: Cannot Select & Copy Text

    In the Beta version of the Open Orders Page, I am not able to highlight and copy text, such as channel order number, customer name, and postcode. These details are often used to check/match orders back in the platform or third-party software.

    1 vote

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  4. 4 votes

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  5. Update Delivery Company on EKM when tracking number is sent

    Currently the tracking number is updated on EKM on manifesting. The order on EKM shows the number, but the delivery company is not updated, so the URL for the tracking is not created. The consequence is that any dispatch emails sent to customers are missing the tracking and Payment gateways, e.g. PayPal are not updated automatically with tracking (an important fraud prevention). The orders can have the delivery company added manually, one by one, but it is time consuming, Please can Click and Drop add Royal Mail as the delivery company in EKM when the tracking number is passed through?

    3 votes

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  6. Show Package Format on Open Orders Page

    On the orders open page there are lots of headings to choose from to display or hide, but there isn't a way of showing if the items are parcels or large letters.

    5 votes

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