Allow Combination of Multiple Orders into A Single Parcel
We occassionally get Ebay customers making several separate orders, all for the same address. Obviously we combine the orders into a single parcel to save on postage and so that the customer receives the orders together. However, it is a real pain to do this in Click and Drop. Currently, we have a customer that has ordered 3 items, each as a separate order. This means I have to edit one of the 3 orders in C&D. Then I have to delete the other 2 orders. Then at the end of the day I have to remember go into Ebay to manually copy the tracking id to the other 2 orders. Surely I should just need to select the 3 orders from the C&D dashboard, select a "Combine Orders" option, and C&D should do the rest for me, perhaps checking that the delivery address for the 3 orders does match.
Anonymous
shared this idea
This functionality is now available to users. To see how it works you can read our help guide.
We are currently working on some further improvements to this feature such as highlighting mergable orders.
Kind regards,
Click & Drop Team
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Dawn
commented
This has been added and it's excellent - but why highlight the duplicates so we don't have to scroll through 1000's of orders trying to match names?
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Allen Guly commented
i am having the same problem, i called them today they have directed me this page, hope they can do something about it
many thanks -
Jonathan Simmonite
commented
This is much needed!
Nothing seems to be getting worked on currently. This should be priority.