paul

← Customer Feedback for Click and Drop

My feedback

  1. Can we use mailing crates please

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    paul supported this idea  · 

  2. Highlight combinable items

    148 votes
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    under review  ·  40 comments  ·  General » Labels and Documents  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    paul commented  · 

    Agreed, we need this. For instance we send large letter mailing bags and if a customer orders separtly two items they are better separate for us but three should be small parcel

    paul supported this idea  · 

  3. Lost in post items for click and drop

    212 votes
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    95 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  AdminClick and Drop Support (Product Owner, Click and Drop) responded

    Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.

    When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop

    Regards

    Click & Drop Support

    An error occurred while saving the comment
    paul commented  · 

    Agreed, we need to click a check box, customer claims not received and get a refund for the items cost plus postage

    paul supported this idea  · 

  4. I love that there is a delivery confirmation for first and second class , it would be brilliant if it updated ebay

    17 votes
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    3 comments  ·  General » Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    paul commented  · 

    Sorry where is the delivery confirmation for first and second in click and drop?

    paul supported this idea  · 

Feedback and Knowledge Base

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