paul
My feedback
-
2 votes
paul supported this idea ·
-
149 votes
An error occurred while saving the comment paul supported this idea ·
-
225 votes
Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.
When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop
Regards
Click & Drop Support
An error occurred while saving the comment paul commented
Agreed, we need to click a check box, customer claims not received and get a refund for the items cost plus postage
paul supported this idea ·
-
17 votes
An error occurred while saving the comment paul commented
Sorry where is the delivery confirmation for first and second in click and drop?
paul supported this idea ·
Agreed, we need this. For instance we send large letter mailing bags and if a customer orders separtly two items they are better separate for us but three should be small parcel