Jan Schwarz
My feedback
3 results found
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4 votes
Hello,
Thank you for your feedback. We are continually reviewing our customs solutions in relation to new schemes such as IOSS.
Kind Regards,
Click & Drop SupportAn error occurred while saving the comment An error occurred while saving the comment Jan Schwarz
commented
Hi, any update on this? You are still showing gross figures (incl. VAT) in your CN22 for orders imported from WooCommerce. That leads to my customers often being overcharged import VAT by EU postal services, as they use the gross values as net values for their import VAT calculations.
Jan Schwarz
shared this idea
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6 votes
Hello and thank you for your suggestion. We will consider adding the ability to search for partial order numbers and other order identifiers.
Many thanks
Click & Drop Team
Jan Schwarz
shared this idea
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221 votes
Hello. Please be aware that the IOSS scheme prohibits the merging or splitting of orders for the purposes of shipping. If your intended use is for shipments to the EU where the order is shipped under the IOSS scheme, you will be unable to merge or split orders for shipping.
Thanks, the Click & Drop team.
Jan Schwarz
supported this idea
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Any update on this? This is showing as "under review" for years now. Other couriers correctly import order values excl. VAT (even your sister company Parcelforce does it correctly)