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1. Incorrect tax calculations for international orders via Shopify and Click&Drop integration

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   1 comment  ·  General » Click & Drop (Registered) OBA Account  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminAdministrator (Administrator, Click and Drop) responded

   We apologise for the issues you are experiencing.

   Our team is currently working on identifying the cause of the potential miscalculations and would like to look into some specific examples if you are able to send them to us.

   Please provide your account details and order numbers of affected orders to the support team (clickanddropsupport@royalmail.com), who will pass it onto our development team for further investigation.

   Kind regards,

   Click & Drop Team

   Jeanne shared this idea  ·  Apr 8, 2024