Skip to content

Henley Bailey

← Customer Feedback for Click and Drop

My feedback

1 result found

  1. Display Customer Phone Number On International Shipments

    28 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    11 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Started  ·  Click & Drop Support responded

    Hello,

    Thank you for your feedback. We are currently working with our International partners to determine what if any phone number should be printed and where it needs to appear.

    Kind Regards,
    Click & Drop Support

    An error occurred while saving the comment
    Henley Bailey commented  · 

    Does anyone know of a way to auto map the phone number to the first free field (business name or address line 2 etc) as a workaround to get the phone number on the label automatically?

    An error occurred while saving the comment
    Henley Bailey commented  · 

    I keep getting packages returned to certain countries like UAE etc due to the address being incomplete. I end up paying for the postage, then I have to pay the £2.50 charge to retrieve the package back only to find a label saying incomplete address / no phone number etc which is mandatory for many countries.

    I'm having to check orders and hand write the telephone number on the label when I think it might be a country where it's mandatory. Please allow an option to add telephone numbers, it even shows it in the Click and Drop address but the when the label prints the number isn't included.

    Henley Bailey supported this idea  · 

Feedback and Knowledge Base

(thinking…)