amherst
My feedback
2 results found
-
1 vote
An error occurred while saving the comment -
4 votes
An error occurred while saving the comment amherst
commented
we are in the same situation. we regularly ship from and to arbitrary addresses. with parcelforce WDM api this was a breeze (as it is with another 3 or 4 courier APIs i have integrated) but with RM it is a nightmare.
Have been liasing with tech and account reams at RM since the middle of last year but it frequently takes upto a week to get a reply from their email accoutns, and no phone number is provided.
@victoria can i ask what your 'clunky workaround' is? we might need it!!
(please excuse formattting, this forum broke the indents - how did you preserve yours in a code block?!)
here is a successful json payload sent to [POST]https://api.parcel.royalmail.com/api/v1/orders, and the response from server.
this request returns an order with label included in response, base64 encoded - note ''label': {'includeLabelInResponse': True},' in the request object
REQUEST:
{'items': [{'billing': {'address': {'addressLine1': 'MY FIRSTLINE',
'addressLine2': '',
'addressLine3': '',
'city': 'MY CITY',
'companyName': 'MY COMPANY NAME',
'countryCode': 'GB',
'county': 'COUNTY',
'fullName': 'MY SENDER NAME',
'postcode': 'me88sp'},
'emailAddress': 'billme@sikdjfsdjbfgjksbdgf.com',
'phoneNumber': '07888888888'},
'label': {'includeLabelInResponse': True},
'orderDate': '2026-03-06T13:33:02.692580',
'packages': [{'packageFormatIdentifier': 'parcel',
'weightInGrams': 10000},
{'packageFormatIdentifier': 'parcel',
'weightInGrams': 10000}],
'postageDetails': {'receiveEmailNotification': True,
'receiveSmsNotification': True,
'sendNotificationsTo': 'recipient',
'serviceCode': 'NDA'},
'recipient': {'address': {'addressLine1': 'addr line1',
'addressLine2': '',
'addressLine3': '',
'city': 'city',
'companyName': 'Recip Comp name',
'countryCode': 'GB',
'county': 'county',
'fullName': 'Testy Testson Recipient',
'postcode': 'da163hu'},
'emailAddress': 'recipient@sdgikhjbsdgijbsdigj.com',
'phoneNumber': '07666666666'},
'shippingCostCharged': 0,
'subtotal': 0,
'total': 0}]}
RESPONSE:
```json
{
"successCount": 1,
"errorsCount": 0,
"createdOrders": [
{
"orderIdentifier": 1060,
"createdOn": "2026-03-06T13:36:19.283472Z",
"orderDate": "2026-03-06T13:33:02.692580",
"printedOn": "2026-03-06T13:36:19.734235",
"trackingNumber": "PK007810759GB_CON",
"label": "{aVeryLongBase64String}",
"labelErrors": [],
"generatedDocuments": [
"Label"
]
}
],
"failedOrders": []
}
```