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  1. User defined "Store assigned postage method"

    In the shipping rules section you have a "Store assigned postage method" which is presumably populated with eBay/Amazon related methods when importing from those marketplaces but is empty for "Manual order entry" orders, including when importing your own data.

    It would be very useful if we could have a section in the Settings where we could create our own postage method codes and be able to use these in the import in order to assign shipping rules correctly. At the moment we are having to use an otherwise unused field (postage cost) to specify which method we want to assign…

    7 votes
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    0 comments  ·  Shipping Rules  ·  Flag idea as inappropriate…  ·  Admin →
  2. Shipping Rules

    I always use Signed For with RM48 but cannot set this up in Shipping Rules.

    5 votes
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    1 comment  ·  Shipping Rules  ·  Flag idea as inappropriate…  ·  Admin →
  3. Enable Dispatch Date data to be configured in the C&D integrations.

    Customers often choose a delivery date. This information needs to be transferred to C&D.
    At the moment we have to use csv import which is very time consuming.

    1 vote
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    1 comment  ·  Shipping Rules  ·  Flag idea as inappropriate…  ·  Admin →
  4. Shipping Service Alias to be a string of words separated by a comma

    Allow a shipping service alias to be a string of words separated by a comma rather than 10 letters and no spaces ie (Royal Mail 1st Class Recorded or Royal Mail 24 Tracked & Signed)
    Dropxbox integrations will not allow shipping rules to be setup.

    1 vote
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  5. This morning I have no BPL options which is what we always use, also no international options at all. We are being offered just STL and SD

    This morning all of my usual shipping options are missing, I have no BPL options which is what we always use, also no international options at all. We are being offered just STL and SD options.
    Unable to process parcels without the options

    1 vote
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    0 comments  ·  Shipping Rules  ·  Flag idea as inappropriate…  ·  Admin →
  6. Save Customer Address & Details button on Create Order page

    On the old system we could tick the save customer details to address book, but can't seem to find this on the C&D
    Should be a basic

    1 vote
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    1 comment  ·  Shipping Rules  ·  Flag idea as inappropriate…  ·  Admin →
  7. DELIVERY CONFIRMATION NUMBER TO BE DISPLAYED AND ACCESSIBLE. UNACCEPTABLE THAT YOU'VE TAKEN AWAY THIS OPTION.

    The delivery confirmation number was available for second class standard small parcels in the old system. Now with the new one it is impossible to find or just is not displayed. This is completely unacceptable, delivery confirmation is essential for ebay sellers and this was a feature available in the old system, why remove it? Shutl automatically updates with the delivery confirmation id so why have royal mail themselves made it impossible to find? Guess where I'll be spending my money if this problem isn't fixed.

    1 vote
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  8. you must be able to track items at ALL times----it seems you can not why?-is this idea too difficult????

    you should no which consignment parcel is on-----you do not--why????
    you need better control between parcel depos.-----why not?????
    what is so difficult about Warrington that you cannot get to grips with????
    do you have regular issues at Warrington??????

    2 votes
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    1 comment  ·  Shipping Rules  ·  Flag idea as inappropriate…  ·  Admin →
  9. We need to be able to select the Saturday Guaranteed Delivery option. Currently we can only do this on Fridays and are not able to do this

    We need to be able to select the Saturday Guaranteed Delivery option.
    Currently we can only do this on Fridays and are not able to do this prior even if we select a Friday date in the Planned Despatch Date.
    We need to be able to generate our shipping labels in advance as it's our busiest production & dispatch day.
    HELP!!!!

    6 votes
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    1 comment  ·  Shipping Rules  ·  Flag idea as inappropriate…  ·  Admin →
  10. fix Store postage method import from woocommerce

    This used to work a few months ago.

    I have added extra shipping options to my store and there is no way to refresh the list of store postage methods to create shipping rules.

    Without this the entire system doesn't really work.

    1 vote
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  11. Increase overseas parcel weight from 2kg

    This is not specifically a C and D issue but my suggestion is to increase the overseas parcel weight from 2kg. 2kg is not very heavy and often we are 2.5-3kg so have to split into 2 parcels. You can send documents up to 5kg so why not increase the parcel weight?!
    Thank you in advance

    1 vote
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  12. If postage is applied via product rules the item is never added to a batch

    If postage is applied via product rules and then the label is printed using the "Scan & Print" screen the item is never added to a batch so it cannot be manifested without being marked as dispatched (an unnecessary step which I never do).

    This leads to items not being manifested when they should be.

    1 vote
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  13. Product shipping rule

    Is it possible to set up shipping rules against specific products rather than the order?

    4 votes
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  14. dispatch back to ebay and amazon. There should be option to choose just dispatch without tracking or dispatch with tracking.

    There should be option to choose just dispatch without tracking or dispatch with tracking. as some times sellers may have low stock or any other difficulty sending order on time. If the tracking shows delay metrics will be affected, but if no tracking then metrics is only affected if the buyer says they received late.

    3 votes
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    1 comment  ·  Shipping Rules  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add the full recipient address to the report export spreadsheet

    Can the full recipient address be added for each item sent on the end of day report in excel. As this info only contains the Order ref and the tracking number and date etc.

    2 votes
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  16. Option to Remove Products from Business Customers

    Our website is setup to decide the Royal Mail Shipping Rule. Weights, sizes etc have all been considered in the shopping cart to give the customer the choice of service they can choose. The Shipping Rules work OK, but because customers can choose Parcels and Large Letters, most of the time I am unable to print the shipping labels without clicking into every order.

    If Click and Drop could be setup for a business customer to opt out of products, it would be appreciated.

    As a developer myself, I believe this would be simple to achieve.

    Hope you can implement…

    4 votes
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  17. Option to send letters/large letters by Tracked

    On our Amazon store, if someone selects 'Expedited', we currently send letters and large letters by Tracked 24 (without a signature), and parcels by Special Delivery. This saves on postage costs and also benefits our customers who do not need to be in to sign for smaller items.

    However I cannot do this with C&D, because if I select Letter or Large Letter for the package size, it does not give me the option to use Tracked 24.

    I can get round this to some extent by selecting "Any package size", but then my Expedited parcels will also be sent…

    2 votes
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  18. When recipient is a business

    sending to a company where there is no recipient, i.e. HMRC or DVLA, Motgage centre at a bank, they usually do not have a recipient, an option to dis-regard the recipient name must be available!

    7 votes
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  19. If we could colour code the orders based on shipping services, it would ensure we book things on the correct service as they would stand out

    If we could colour code the orders based on shipping services, it would ensure we book things on the correct service as they would stand out. As we offer such a range of services this would help us greatly to identify which ones need upgrading when the customer has paid to do so.

    8 votes
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  20. Remove store postage method name limitations (amazon ebay names)

    We have a shopify store that is linked to amazon and ebay and our amazon/ebay orders are automatically added to our shopify system with the amazon/ebay shipping methods. eg Std UK Dom .We have linked shopify to click and drop and found that those names are not able to be used when adding the store postage methods. Your customer support says this is because they are amazon and ebay shipping names. Why have you made it so that we can't add those store postage method names for our shopify store shipping rule? This means we can't use click and drop.…

    1 vote
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