22 results found

1. Import Product Customs Data from BluePark

   Please import product & order customs data such as Country of Origin and HS codes from BluePark as I have added this data to my products in BluePark

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   Planned  ·  AdminAdministrator (Administrator, Click and Drop) responded

   Hello, we plan to increase the amount of data we capture from BluePark integrations including Country of Origin and HS codes. We will update here when we begin to work on capturing this additional data

   
   

   Kind regards

   Click & Drop Team

2. Validate Postcode and Address Match

   The system automatically downloads the address from our website but without validating that the postcode matches the address. We get many addresses entered incorrectly by the customer and using the billing address with the different delivery postcode. The postcode and address do not match but Royal Mail is not using any checks or validation to check the postcode and address match. This means I am having to check all addresses one by one to see if they 'look' ok. We get quite a lot that are incorrect but they always got flagged up on DMO when we entered the postcode and could see the delivery address that we were given did not match the postcode. But now the incorrect address can easily be used for the delivery label without any checks and sent out to an address that does not exist.

   The system automatically downloads the address from our website but without validating that the postcode matches the address. We get many addresses entered incorrectly by the customer and using the billing address with the different delivery postcode. The postcode and address do not match but Royal Mail is not using any checks or validation to check the postcode and address match. This means I am having to check all addresses one by one to see if they 'look' ok. We get quite a lot that are incorrect but they always got flagged up on DMO when we entered the postcode… more

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   37 comments  ·  Delete…  ·  Admin →
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   Planned  ·  AdminAdministrator (Administrator, Click and Drop) responded

   Thank you for your suggestions. We are planning to introduce post town validation to help ensure your order data is as correct as possible.
   We will provide further updates as soon as we are able, but we expect this feature to be completed as soon as possible.