Correct the wording on where and when a 24 - 48 Tracked parcel can be dropped off.
The current wording states that 24-48 Tracked and 24-48 Tracked Age Verification can NOT be dropped into a Post Office, it is very specific for those two services, it does not mention 24-48 Tracked Signed For, thus it is misleading and implies that the Signed For service CAN be dropped into a Post Office branch. It should either include ALL services by their exact titles or simply state ALL 24-48 Tracked services.
When this service is chosen it should also offer opening times for the depots where it CAN be dropped in, and show the nearest to your home or current / specified location, probably with the next opening hours when the parcel can be dropped in.
Hello,
Thank you for your feedback on this issue. We have now resolved this.
Kind Regards,
Click & Drop Support