Add a Method to Identify Orders From Know Scammers (Blacklist Address Book)
Amazon A-Z is a well know internet scam these days and royal mail tracking does not do anything for Amazon, they still refund the customer. We have a couple of regular customers that do this, we can't block them like on ebay and with many orders we sometimes miss them. Just add a page where we can add names or addresses, that then come up with an alert when they buy. Like an exclamation mark similar to international orders. This would be beneficial to both us and royal mail as it would stop many claims.
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Jonathan Simmonite commented
Unlike eBay Amazon does not allow you to block buyers. We get a few addresses each year that constantly buy products and say they have never arrived. This both costs us and royal mail time & money.
If we could set a rule, or create an alert in the address book it would allow us to see they have ordered and cancel the order.