When sending restricted items (a carving knife as part of a set in my case), the customer is asked to use the age verification service. However, having done that and before paying, they are asked to tick a box saying "I confirm that I am not sending any item that is prohibited or restricted in the UK or overseas", thereby in effect asking the customer to lie and thus potentially break the law because they ARE sending a restricted item. I have been told that what it means is that they are not sending a restricted item that doesn't comply with Royal Mail rules. But that's NOT what it says!!!! I suggest Royal Mail get rid of the one catchall (badly worded) box and replace it with several, as follows: "I confirm that I have entered the correct weight for the items being sent; 2. I confirm that I am not sending any items that are prohibited; 3. I confirm that any restricted items being sent are fully compliant with all relevant Royal Mail rules; 4. I acknowledge that a supplemental charge may apply for branch drop off of items that I have booked for collection." I am very unhappy about having no alternative but to tick a box that is basically asking me to lie and thus potentially break the law. Please change this asap so customers are not put in this very difficult and worrying position.