All of your reports are available as XLS downloads - can you please offer these as CSV downloads, so that they are able to be imported into other systems?

We run multiple systems and would look to import tracking details into accounting systems, and online shopping systems, and they all take CSV as the standard format for any data import. Currently we have to download the XLS, open it in Office, and export as a CSV.

XLS files are great for formatting text, or using multiple tabs for sheets. Where a single sheet of plain data is being transfered, this could be in a simpler format, as a CSV.