Amend value options for "no commercial value"
If the user clicks on "no commercial value", an automatic value of £0.00 is assigned on the printed form. This guarantees that Irish Customs in the AnPost Office will reject the item and return to sender. I know this; I have spoken to them about it. They say a nominal value of £5.00 should be assigned. It is a disaster for my business, as training materials necessary for Irish trainees to use on an agreed date have not arrived, so that the arranged training date has had to be abandoned.
Mary Longley
shared this idea
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Trevor
commented
I sent a £0.00 gift to Ireland and a month later still waiting for it to arrive back with me since AnPost rejected it due to inavlaid data (value=0)
£0.00 being alllowed as a goods value is increasing our carbon footprint with parcels moving around the world for them to be returned to sender.
Everyone sending a parcel wants it to arrive at its destination, they are not sending it on a foreign holiday for a few weeks.
Why does RM allow a zero value if it's known that it will fail custioms checks?
Is this problem limited to Irish Customs?