I know this has been mandatory from 1st May and was optional before 1st May (which we were doing) but it is very confusing which items are optional and which compulsory for B to C parcels.

We have all our customers addresses in the address book and then just "create order" as we just need the address label, we don't have a shop which is connected to C+D.

What we need is it being obvious which ones need the extra info when we create the order and then which sections are mandatory. At the moment it is just not obvious and can easily be missed, especially by new staff or agency staff.

When i looked at the help files on it there was no help on which bits are required and which not.