Cassie75

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  1. 8 votes
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    3 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    Cassie75 commented  · 

    DO NOT add anything to the label which will tell a customer receiving the parcel which we used !!!

    We charge a flat rate p+p to customers, the only way we can afford to do this is because a few of our parcels go large letter instead of parcel. If a customer found out we paid less by sending as a large letter than they paid we would have customers asking for reduced p+p.
    If you have a sensible system then there is no need for these things. Stop trying to make Royal Mail do something just because you can't keep your system in order !!

    Cassie75 supported this idea  · 
  2. 31 votes
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    8 comments  ·  General » News from Click & Drop Support  ·  Flag idea as inappropriate…  ·  Admin →
    Cassie75 supported this idea  · 
  3. 2 votes
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    1 comment  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    Cassie75 commented  · 

    just create a return address with dots in instead and then it will be almost blank.
    However not sure why you would not want to show your address, what are you trying to hide?
    And what if the parcel can't be delivered, how does RM know who to send it back to?

  4. 14 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Cassie75 supported this idea  · 
  5. 24 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 30 votes
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    2 comments  ·  General » Product Management  ·  Flag idea as inappropriate…  ·  Admin →
    Cassie75 supported this idea  · 
  7. 31 votes
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    1 comment  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    Cassie75 supported this idea  · 
  8. 11 votes
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    1 comment  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    Cassie75 supported this idea  · 
  9. 6 votes
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    3 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    Cassie75 commented  · 

    in the business account, 1st and 2nd does have a delivery track number, but non uk don't unless you pay for it.
    Can the original poster please explain where and how he gets this option please?

  10. 10 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Cassie75 commented  · 

    or use the address book

  11. 14 votes
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    4 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    Cassie75 commented  · 

    we do NOT want this. our customers pay a flat rate and sometimes we can save a little money putting it in a large letter instead of a parcel. Therefore we DO NOT want the customer to see we have been able to save money by sending as a large letter. The flat rate the customer pays is LESS than the cost of a parcel because we can send some as large letters - but customers would not understand that this is how we can afford to send parcels cheaper !!!
    So PLEASE DO NOT mark on the label !!
    I don't see why you can't put your own mark on the label if you really need to. Or have a PO slot in the warehouse so it is obvious which is which.
    All our staff can easily see which is which anyway :-)

  12. 1 vote
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    0 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    Cassie75 shared this idea  · 
  13. 13 votes
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    7 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    Cassie75 commented  · 

    Yet again this is supposed to have been fixed in the update last night 15th October 2019, but it still is not working.
    Now when you generate an address to save it has just "full name" instead of several boxes. So I put in Mrs xxxx xxxx expecting that is what will come out when i print the label. But no - the label generation page still has the 4 separate boxes and no "Mrs".
    How hard can it be to actually bring across what we input?

    Cassie75 commented  · 

    This has supposedly been done in the lastest update today. But it isn't working.

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  14. 5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 7 votes
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    1 comment  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    Cassie75 supported this idea  · 
  16. 4 votes
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    1 comment  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
    Cassie75 commented  · 

    Just add a dot to either the first or second name section, we even sometimes add a dot to both when there is no name. You can hardly see the dot, it just looks like dirt :-)

  17. 5 votes
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    3 comments  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  Admin responded

    Hi,

    Thank you for your suggestion. The ability to mark an order as requiring one of the extra options (such as email and SMS notifications) is planned into the Development calendar for early 2018.

    We will keep you updated as we have more information.

    Regards
    The Click & Drop Team

    Cassie75 commented  · 

    Early 2018 came and went 15 months ago. Any Update ??

  18. 11 votes
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    0 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Cassie75 supported this idea  · 
  19. 4 votes
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    0 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
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  20. 7 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Cassie75 supported this idea  · 
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