Support for Tubes as a Format
I have received a letter explaining that we have been given a surcharge for two items incorrectly declared.
The surcharge notice stated that the items were 635mm x 78mm x 80mm. The two items in question were tubes that measured 635mm x 80mm diameter.
At the point of selecting SMALL or MEDIUM parcel, just have an extra box to tick for TUBES.
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Richard Rodgers
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