paying for lables
When we joined royal Mail click and drop we were assured, and we checked twice, that once we had brought the printer for the thermal labels from you, the labels themselves would ALWAYS be free.
What with your subsidies for fuel because fuel is going up, subsidies for making your vans green (so why do we need the fuel subsidy) and peak subsidies to pay for more postmen when you are busy over xmas (surely the extra parcels sent should pay for postmen or you have a very bad business model), this new fee is yet another thing hitting small businesses who have no option but to send via Royal Mail.
You appear to have done this to allow people to use them for other things as that is the only change to the T+C. But we have never used them for anything else, just labels for Royal Mail parcels.
Please reconsider, this is yet another subsidy we just can't afford so will have to pass on to customers.