Friday 10th April 2026 the online create an order page worked well. All the bits you needed was there and you were able to create an order and NOT leave the form so the trading name stayed the same. That is the only reason we used the newer create an order page.

So Tuesday 14th April i go in to create my labels and find its all change. I don't like change at the best of times but BACKWARDS CHANGES just make no sense. And then to tell us we have LESS THAN A MONTH to get used to it is really not on.
It states we can use the old create an order page until 8th May BUT that "old" page is the REALLY OLD page which has NOT got the create and stay in form button.

So you have removed a perfectly good page with a good facility and gone BACKWARDS.

AND each order is still creating a new tab until you go into the batches page. This has been happening for weeks, since the last update, it used to happen after the update before and was corrected to stop creating so many tabs - slowing the browser down to an almost stop after 30 tabs were opened by click and drop.

So please address the following BEFORE you apply any more changes.

1. bring back the add and order and stay in form.

2. stop the system creating extra tabs each time we add postage to an order.

3. put back in drop down boxes all the stuff that is not needed when you are only creating labels.

4. when you click in the order to check it and add postage that has all changed and everything is so much smaller. i have had to increase the size on my browser to be able to check the address! Why, what was wrong with the old page, no option to go back on this change.

You really should be thinking about neurodiverse customers who can't cope with change without notice. It is a basic right that "disabled" customers are taken into account.