Our new business address does not show up as an option in the collection address lookup, so we will never be able to arrange a collection through the portal, which is exceptionally inconvenient.

It would be great if we could enter a collection address manually. Or even allow partial addresses to be selected from the lookup, as the building number and street name for our address covers multiple properties but the lookup requires me to select a specific business at that address. Doing so would send the postie to the entirely wrong property/location so the collection booking feature is annoyingly redundant for us.