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  1. Certificate of Posting

    I sent 11 parcels today and had to produce 11 certificates of posting. It would be great if you could produce just 1 certificate of posting per batch on 1 sheet of paper rather than waste 11 sheets. It would also cut time at the office getting 11 separate sheets stamped. If my local po would accept the parcels, which they won’t, they would have no problem producing 1 receipt. It’s environmentally unfriendly. Thanks for your consideration.

    7 votes
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    2 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →

    Hi. Thank you for your suggestion.
    We recognise how useful this feature will be, and we will be including this in a future release. Unfortunately we cannot give a time frame just yet of when this will be completed.

  2. Use Product name/SKU description from uploaded product list rather than marketplace product description

    This is especially prevalent on Amazon.
    The way Amazon should work is as follows: You have one product, with one barcode unique to that product. Every marketplace seller should list under that barcode. In reality you have sellers listing the same product under multiple (made up) barcodes. Therefore you have multiple listings for the same item with multiple different product descriptions for the same product.
    Can we pull the data from the C&D product description rather than the marketplace description?

    2 votes
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    0 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  3. Hi There, I have seen you have updated the way you can print labels off. Alphabetical order/sku order. This is great but we still can't pri

    Hi There,

    I have seen you have updated the way you can print labels off. Alphabetical order/sku order. This is great but we still can't print off in the order we have selected the label. As all of our parcels are separated into

    Letter
    Large Letter
    Parcel
    Tracked 24.

    Please make changes so they print off in the order we select them.

    Kind Regards

    2 votes
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    0 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  4. Print the Letter, Large Letter or Parcel on the Label

    If this was displayed on the Label we can then run a manual check of items before running a manifest. As the other week we only noticed after Manifest that we had 6 parcels, when in reality we only had 3. If this was printed on the label it gives us a chance to sort out any errors.

    15 votes
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    5 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  5. Print and sort orders by SKU or Product tittle order

    1) Can you introduce a feature where we can choose to print shipping labels either by SKU order or product name order.

    2) Can you introduce option to sort orders by SKU or product title in open order page, like you can sort orders by order value ?

    5 votes
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    0 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  6. Click & Drop Desktop - only 50 orders can be imported at a time - why?

    Installed C&D Desktop last night. Logged on this morning, 99 orders to print out. File is uploaded to Desktop, nothing happens. I have a look in the "Errors" folder to find you can only upload csv files with 50 rows in.

    I never had this problem with Dropbox - and it's a bit worrying if your system can't handle more than 50 orders at once (we'll have 400+ per day in the few weeks leading up to Christmas)

    Back to Dropbox I go until this gets fixed.

    4 votes
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    2 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  7. Correct position of S19 Integrated labels

    Could you please re position the label so it prints in the centre of the S19 integrated labels, as at the moment it prints to close to the bottom and closer to the left.

    1 vote
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    0 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  8. postcode on european labels incorrectly placed

    European address labels are laid out incorrectly

    Germany (current one just generated) is coming out as:

    Name
    Street,
    postcode,
    Town,
    County
    Country

    The format it is supposed to be the postcode and town on line before country.

    3 votes
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    0 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow account mail users to access Barcode Savings rates

    On your website at royalmail.com/barcodesavings you advertise that those who post on account can save around 1p per item by printing a barcode on every label.

    We already print the 2D barcode through Click and Drop so why do we not have access to these savings? Either allow us to add the barcode or give us the discount as we're using 2D barcodes.

    28 votes
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    14 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  10. Increase the number of SKU shown on the bottom of the label

    Currently you only show 3 SKU yet there is space for probably about 10

    Let's make use of the space and save a lot of time manually writing SKU on the labels when there is more than 3

    1 vote
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    0 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  11. Stop making company name lower case in return address

    Our company name includes the abbreviation "UK" as part of the name - As it is an abbreviation, it should stay capitals. CnD is changing the K to lower case. I assume this happens for any company name that has abbreviations in it.

    3 votes
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    0 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  12. Print posting label and packing slip on 6x4 labels

    Could you please allow for the packing slip and the postage label to be printed one after each other for 1 single order.

    so;

    label 1 = postage label
    label 2 = packing slip for postage label

    etc

    1 vote
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    0 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  13. It would be great if we could print open orders. I suggest a button to print. It would be best if the text is printer friendly. At the momen

    It would be great if we could print open orders. I suggest a button to print. It would be best if the text is printer friendly. At the moment this can be used as a simple pick list until the roll-out version of the pick list is implemented.

    Kind Regards

    1 vote
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    0 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  14. Export of bulk tracked returns labels

    On the old DMO following bulk print of tracked returns labels it used to be possible to export an .xls of the printed tracking numbers.
    Can this functionality be added to C&D as we used this all the time.
    I regularly have to ship 2000+ returns labels with lists of refs.

    Thank you

    1 vote
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    1 comment  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  15. print order

    Hi There,

    I have seen you have updated the way you can print labels off. Alphabetical order/sku order. This is great but we still can't print off in the order we have selected the label. As all of our parcels are separated into

    Letter
    Large Letter
    Parcel
    Tracked 24.

    Please make changes so they print off in the order we select them.

    Kidn Reagrds

    2 votes
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    0 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  16. Dear Sirs I have been using Click & Drop package for about 4 months now and I am beginning to find the address book less friendly as I add

    Dear Sirs

    I have been using Click & Drop package for about 4 months now and I am beginning to find the address book less friendly as I add more and more contacts.

    It would be far more user friendly if the << Page 1 of 2 >> appeared at the top of the page or both to save the aggravation of scrolling down to click the next page etc. – Won’t be too long before I accumulate more contacts to make it 3 pages. !!!!

    Regards
    Tony Parker

    2 votes
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    0 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  17. Arrange labels by any column header

    Currently we print our orders with C&D and it is printed in by order number (date/time). Although there is column filters there is not option to arrange by a different column.

    For us it would save us a massive amount of time if we could arrange our orders by product details. The reason for this is it would allow us to group our labels by product range which would allow us to pick and pack our orders far faster. So for example I have part numbers (SKU) on product details. Printing in order of SKU would allow me to pack…

    1 vote
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    1 comment  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add Airmail stickers in some way onto the required labels.

    I had not realised that I was still required to add the airmail sticker onto each package sent through Click and Drop being sent internationally. It seems strange that I am printing a label from your system but I still have to add a random extra sticker.

    2 votes
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    2 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  19. Why is everything running soo slow?

    Today when I am the most busy I will be all week is the day your website decides to run inexcusably slow. It took 3 minutes to refresh your site, 8 minutes to create the order and a further 13 minutes to print the label.

    I need to get out 60 orders today, if each order takes me 24 minutes I might aswell sleep at work tonight.

    1 vote
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    0 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  20. Use a higher resolution for labels

    You should be able to allow us to select a higher resolution for labels.

    1 vote
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