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  1. 7 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  2. Display small ebay image next to sku item number

    Would like to see a small eBay image on main orders page to identify stock, this would definitely help me to pull stock from stockroom much quicker.
    Ideally if you clicked on this it would take you to the eBay page as well.

    15 votes
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    2 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  3. Make update time Clear to linked servies

    Could you make the 15 minutes update a prominent message when setting up.
    Having watched the video, followed the instructions to see nothing syncronised from eBay just sends you off searching for an error and thinking you've made a mistake.

    1 vote
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  4. When on the Dashboard Screen. Select Dashboard from the menu to refresh the Dashboard screen.

    When on the Dashboard Screen. Select Dashboard from the menu to refresh the Dashboard screen.

    3 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  5. automaticly applied postage

    today someone ordered 8 of the same item.
    The item is saved as a product which is shipped as a large letter.

    Automatic postage was applied to this as a large letter

    which means that I needed to go in and re-apply the postage.

    2 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  6. Why is there no support at weekends,

    As the tiles says, there is no support at the weekends, internet shopping is now 24/7 365 day a year, and as merchants we need your software/website to work, get with the rest of the world, we need support when we need it
    Today Saturday 20th October, your website is not syncing with ebay, so unable to download any orders of to apply postage

    3 votes
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    1 comment  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  7. Magento multiple 'Import orders in the following status'

    In C&D integrations for Magento, when you click onto 'Import orders in the following status' you can only add one status at a time - we need to add multiple statuses, perhaps separated by commas.
    Also the field is restricted to 20 characters we have one status which if we copy it to paste into the field for an exact match it is far bigger than the limit set in C7D

    1 vote
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  8. Map postage methods

    When a customer goes through check out on our shop they select which shipping method they want you to use and they pay for that service. Why cant we map desired service to service used, info is there, simple to implement and cuts out time spent fannying about entering things that C&D should really just know.

    1 vote
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  9. Map Weight attribute.

    As you go through checkout in Magento, Magento adds the weights of of the items up and ends up with a package weight when the customer pays, this is printed on our picking slips, the info is there, why can you not just carry this info through into C&D? cut out another annoying hoop you have to jump through to eventually manage to print a label.

    1 vote
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  10. display product pictures on new items

    Use the images we store in click and drop on the new imported products page. This would show our packers what item they should be packing and therefore lower mistakes being made.

    1 vote
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  11. Doesn't recognise order status apart from 'processing'

    We've just started using Click & Drop for the fulfilment of our Magento store orders. Our orders that are paid using PayPal come through fine, however, we also take card payments through a 3rd party module, which gives an order status of 'Barclays - Authorized'.

    Our Web Developer has looked in to this issue, but cannot figure our a way of fixing it. We're currently having to process the PayPal orders on C&D and the card payments on DMO. Apart from being a massive inconvenience, in a months time we won't be able to do this once DMO closes.

    Could…

    5 votes
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    1 comment  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  12. Please update the store channel order status of complete when mark the order as "despatched by other courier"

    Please update the store channel (ie. Woo-commerce) with the order status of complete when we "mark the order as despatched by other courier"
    This is usually done when applying the postage, however could this also happen when using the despatcehd by other courier option?

    1 vote
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  13. Amazon orders without billing address

    Amazon orders don't always have a billing address as Amazon keep this secret for their customer's security.
    When these orders are sent to our Magento store they include the shipping address but not the billing address. Click and Drop does not pull orders from Magento without a valid billing address, so these orders are not pulled into Click and Drop.
    Since click and Drop is for creating postage labels, why would there be any need to include a billing address, let alone validate it or reject orders that don't have it?
    Perhaps you could remove the need for billing address…

    3 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  14. Groupon Commerce Interface Intergration

    Groupon UK uses commerce interface software,
    Please can you add this software to use with click and drop, it is of course a very popular platform! Thanks!

    1 vote
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  15. In woocommerce when you manually create an order it doesn't sync

    Manual order creation is very important for our business and accounts for a sizable chunk of our overall orders. These orders do not seem to currently sync with Click and Drop and have to then be manually created there as well. I think this is probably just a bug but any help would be much appreciated.
    Many thanks,
    Henry

    1 vote
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    1 comment  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  16. Only run Magento API download of orders when chosen, only correct addresses once!

    Customers are prone to either not knowing their own address, entering it incorrectly, badly formatted or accepting 'auto fill' address details - which are usually incorrect. This means we have to manually correct their address in Magento, otherwise it will look bad on the invoice. This applies to both UK and International customers. Postcode anywhere etc is too expensive and wouldn't be any use for ebay and amazon channel orders anyway.

    The same badly formatted/incorrect address is automatically syncd to Click & Drop and we therefore have to correct it in C&D as well. We're duplicating effort in other words.

    2 votes
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    1 comment  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  17. Royal Mail Clear addressing

    Adresses are being imported as all uppercase from Magento 2. This does not meet the Royal Mail Clear addressing guidelines. Why are the RoyalMail not adhering to their own guidelines?

    2 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  18. Change status of new order to "In Progress"

    All my items are handmade to order and so I need to be able to manage my orders better by changing the status of 'New' orders first to "In Progress" when the items are being made including the ability to 'assign work' by adding a name of a colleague against the order so I know who is making what. Once items are complete I can then then go ahead and apply postage. It would also be a real asset to be able to print a report of order details by work assigned according to each colleague or just by orders…

    1 vote
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    1 comment  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  19. Sort / filter customer name column A-Z within each batch

    It would be helpful to be able to sort customer name column A-Z within each batch.
    Not to important with small batches but batches 40 or more make it hard to find customer when names are not sorted.

    4 votes
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  20. Adress: Can we have First & last name off address on same line in one box??

    Can we have First & last name off address on same line in one box??
    Where manually doing odd order or whether orders are downloaded??
    Will save time thank you.

    3 votes
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    1 comment  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
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