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  1. display product pictures on new items

    Use the images we store in click and drop on the new imported products page. This would show our packers what item they should be packing and therefore lower mistakes being made.

    1 vote
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  2. Please update the store channel order status of complete when mark the order as "despatched by other courier"

    Please update the store channel (ie. Woo-commerce) with the order status of complete when we "mark the order as despatched by other courier"
    This is usually done when applying the postage, however could this also happen when using the despatcehd by other courier option?

    1 vote
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  3. Amazon orders without billing address

    Amazon orders don't always have a billing address as Amazon keep this secret for their customer's security.
    When these orders are sent to our Magento store they include the shipping address but not the billing address. Click and Drop does not pull orders from Magento without a valid billing address, so these orders are not pulled into Click and Drop.
    Since click and Drop is for creating postage labels, why would there be any need to include a billing address, let alone validate it or reject orders that don't have it?
    Perhaps you could remove the need for billing address…

    3 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  4. Groupon Commerce Interface Intergration

    Groupon UK uses commerce interface software,
    Please can you add this software to use with click and drop, it is of course a very popular platform! Thanks!

    1 vote
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  5. In woocommerce when you manually create an order it doesn't sync

    Manual order creation is very important for our business and accounts for a sizable chunk of our overall orders. These orders do not seem to currently sync with Click and Drop and have to then be manually created there as well. I think this is probably just a bug but any help would be much appreciated.
    Many thanks,
    Henry

    1 vote
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    1 comment  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  6. Only run Magento API download of orders when chosen, only correct addresses once!

    Customers are prone to either not knowing their own address, entering it incorrectly, badly formatted or accepting 'auto fill' address details - which are usually incorrect. This means we have to manually correct their address in Magento, otherwise it will look bad on the invoice. This applies to both UK and International customers. Postcode anywhere etc is too expensive and wouldn't be any use for ebay and amazon channel orders anyway.

    The same badly formatted/incorrect address is automatically syncd to Click & Drop and we therefore have to correct it in C&D as well. We're duplicating effort in other words.

    2 votes
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    1 comment  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  7. Royal Mail Clear addressing

    Adresses are being imported as all uppercase from Magento 2. This does not meet the Royal Mail Clear addressing guidelines. Why are the RoyalMail not adhering to their own guidelines?

    2 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  8. Change status of new order to "In Progress"

    All my items are handmade to order and so I need to be able to manage my orders better by changing the status of 'New' orders first to "In Progress" when the items are being made including the ability to 'assign work' by adding a name of a colleague against the order so I know who is making what. Once items are complete I can then then go ahead and apply postage. It would also be a real asset to be able to print a report of order details by work assigned according to each colleague or just by orders…

    1 vote
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    1 comment  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  9. Sort / filter customer name column A-Z within each batch

    It would be helpful to be able to sort customer name column A-Z within each batch.
    Not to important with small batches but batches 40 or more make it hard to find customer when names are not sorted.

    4 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  10. Adress: Can we have First & last name off address on same line in one box??

    Can we have First & last name off address on same line in one box??
    Where manually doing odd order or whether orders are downloaded??
    Will save time thank you.

    3 votes
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    1 comment  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  11. dropbox - tracking numbers

    Hi

    We are currently using DMO on demand as a business customer and our system receives a result file which updates our system with the tracking number when the order is despatched.

    When will this be added for dropbox integrations?

    Thanks

    4 votes
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    4 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  12. Problems with Etsy integration

    Thank you for the new Etsy integration. Unfortunately, so far only one of my open orders has integrated into Click and drop. How do I rectify this?

    2 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  13. Updates back to magento WAY too slow!

    Importing orders FROM Magento happens fairly quickly - every 10 mins. But updating magento orders into 'complete' status and adding tracking takes around an hour. This is totally unworkable as with orders coming in to the site every few mins, it's impossible to see what's been shipped and what hasn't.

    Either we will need to manually mark them shipped and scan the barcode in (adding a lot of processing time) or go back to shiptheory

    The uploading status back to magento should be done at least every 10mins for the softeware to be in anyway useful.

    Ideally it would also…

    3 votes
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    under review  ·  5 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  14. Have the option to manually send tracking number to eBay

    It would be great to have the option to not automatically send the tracking number through to eBay unless we press a button or just turn it off.

    Why?

    eBay will count any items not delivered to the buyer within their (often unrealistic) delivery times. We send 2nd class signed for via PPI so items are not scanned until they buyer signs for them - which means if they get red carded when the postman comes and decide to take a week to go to the sorting office, we get penalised on the late delivery metric.

    Therefore not posting tracking…

    4 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  15. Orders not coming through to Royal Mail site any more.

    We received an order to our shopify site that has not come through to the Royal Mail site. All was working perfectly until midday yesterday.

    1 vote
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  16. Download partially fulfilled orders from Shopify

    Download partially fulfilled orders from Shopify

    2 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  17. Make it clearer when channel connection has expired

    Make it clear when authorisation for a channel connection has expired, for example message on Dashboard when logged in

    2 votes
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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    1 comment  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  19. Integrating C&D with Visualsoft platform, almost every other courier has already

    Lets get this on the VS platform, Time is more precious than cost.

    1 vote
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    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  20. Make the system more user friendly

    This is the most frustrating experience ever .I thought I was computer literate but I cannot use this stupid system at all!! I am so angry with the ridiculous instructions that just take me round in circles. All I want to do is pay for postage for my ebay package. The ebay system wont let me pay, I cant find a way to link this. I give up!

    5 votes
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    2 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
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