Graham Wharton

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  1. 4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 5 votes
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    6 comments  ·  General » Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
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    Graham Wharton commented  · 

    Make sure that you have a magento store with the code "default". If youve changed the code, integration wont succeed.

  3. 8 votes
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  4. 12 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Graham Wharton commented  · 

    I always take 2 copies of manifest to PO. PO stamps and keeps one and i get a stamped copy back. This has always been sufficient for me when claiming.

  5. 10 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Graham Wharton commented  · 

    Have you seen the following

    https://business.help.royalmail.com/app/answers/detail/a_id/536

    A handy online form for generating emergency sales orders in OBA. About 10 seconds after hitting submit and printing, you get an email with the sales order docket number. Job done. (Make sure your printer is set to zoom to fit page)

    A point to note for people experiencing problems submitting manifests from C&D. My last two days manifests that C&D said had failed had actually succeeded. They were posted to OBA correctly. Therefore when I submitted my emergency sales order, both have gone through twice.

    If this happens again it might be worth checking in OBA before you do the emergency process. If it has gone through, you can print from OBA and hand over with your parcels with no need to do emergency sales order.

  6. 4 votes
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    2 comments  ·  General » Labels and Documents  ·  Flag idea as inappropriate…  ·  Admin →
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    Graham Wharton commented  · 

    I think that's down to a stupid Postman, not a stupid label. Mine clearly state "RETURN TO" next to the return address. I can't believe a postman doesn't know what that means.

  7. 5 votes
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    2 comments  ·  General » Labels and Documents  ·  Flag idea as inappropriate…  ·  Admin →
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    Graham Wharton commented  · 

    I don't know if this has been recently changed, but as of 8th May 2018, my labels have United Kingdom on the return address

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  8. 13 votes
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    2 comments  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
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    Graham Wharton commented  · 

    The whole implementation of the HS code system on C&D is a farce.

    The harmonised code is 6 digits long. These are global codes and are the same wherever you go in the world. If I export something with the code 123456 outgoing customs in this country can look that code up and the receiving country's customs can also look up that code and they get the same product category/classification.

    The paper based CN22 forms ask is for 6 digit codes. All well and good.

    Now the new system asks us for 8 digit codes. Well, the last two digits are specific to individual countries, so my product with 8 digit code 12345678, looked up on the UK tarrif website is valid, but in the receiving country, the code for that product may be 12345690 as they allocated the last two digits differently. They both have the same first 6 digits, i.e the harmonised bit.

    I have asked royal mail for clarification as we are being asked to use 8 digit codes now as to whether we should be using the sending countries codes or the receiving countries codes.

    If it is the receiving countries code, then storing the codes against products in the product database is useless as the code will be different for the same product depending on where it is going.

    Shippers like UPS take care of this by storing Code->Country pairs for each product, and then choose the correct code based on which country the item is going to.

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