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← Customer Feedback for Click and Drop

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9 results found

  1. Add option to change sender details in Customs Settings

    2 votes

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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  2. Can't change sender name in the customs forms

    1 vote

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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    Started  ·  AdminAdministrator (Administrator, Click and Drop) responded

    Thank you for your feedback.

    You should be able to change your sender name in your trading name settings. However, there is currently a problem with this for certain destinations and services. We are working on resolving this issue as soon as possible and we will update this page when it is fixed.

    Kind regards,

    Click & Drop Team

    anon shared this idea  · 

  3. fix the problem of not being able to delete unwanted orders

    3 votes

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    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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  4. automatic refund for lost tracked post

    5 votes

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    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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  5. Customer (Receiver) EORI field should be added as field in the address book

    6 votes

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    1 comment  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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  6. Need better tracking status updates

    1 vote

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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  7. Display Customer Phone Number On International Shipments

    29 votes

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    11 comments  ·  General  ·  Admin →
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    Started  ·  Click & Drop Support responded

    Hello,

    Thank you for your feedback. We are currently working with our International partners to determine what if any phone number should be printed and where it needs to appear.

    Kind Regards,
    Click & Drop Support

    anon supported this idea  · 
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    anon commented  · 

    This option, which should be available either in settings or for individual labels, would help with deliveries.

  8. Add Parcelforce Bookings to Click & Drop

    2 votes

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    1 comment  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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  9. I'm getting regular 'unexpected problem' errors

    1 vote

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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