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← Customer Feedback for Click and Drop

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8 results found

  1. Add option to change sender details in Customs Settings

    2 votes

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    1 comment  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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    anon supported this idea  · 
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    anon commented  · 

    It has been impossible for me to be able to change the sender name in the customs fields as it brings up the wrong name. Nowhere in the settings am I able to find a way to change this. Nothing that comes up matches the name that prints on the customs forms.

  2. fix the problem of not being able to delete unwanted orders

    5 votes

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    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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    anon supported this idea  · 

  3. automatic refund for lost tracked post

    8 votes

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    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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  4. Customer (Receiver) EORI field should be added as field in the address book

    6 votes

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    1 comment  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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  5. Need better tracking status updates

    2 votes

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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  6. Display Customer Phone Number On International Shipments

    29 votes

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    11 comments  ·  General  ·  Admin →
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    Started  ·  Click & Drop Support responded

    Hello,

    Thank you for your feedback. We are currently working with our International partners to determine what if any phone number should be printed and where it needs to appear.

    Kind Regards,
    Click & Drop Support

    anon supported this idea  · 
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    anon commented  · 

    This option, which should be available either in settings or for individual labels, would help with deliveries.

  7. Add Parcelforce Bookings to Click & Drop

    2 votes

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    1 comment  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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  8. I'm getting regular 'unexpected problem' errors

    3 votes

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    1 comment  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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