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Nick

← Customer Feedback for Click and Drop

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  1. Lower pick up cost to 10p

    9 votes

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    4 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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    Nick commented  · 

    I fully agree that charging 30p PER item is ridiculous as it's irrelevant whether you're sending 1 item or 10, if the van is coming to your house/office then surely it's not costing them anything extra to make the stop.
    You do realise though that if you were to book a collection for 1 item but then handed the posite say 3 items, he'll just take them all, right? I literally do it all the time.

  2. Support Booking Collection With Buying Postage Label

    10 votes

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    7 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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    Nick commented  · 

    If I want to send a package AND have it collected, I currently have to pay twice; firstly for the package then again to arrange the collection. Instead, why not have an option to add a collection as part of the Order Creation stage?

    Nick supported this idea  · 

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