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Charles

← Customer Feedback for Click and Drop

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  1. Validate Postcode and Address Match

    155 votes

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    36 comments  ·  General  ·  Admin →
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    Planned  ·  AdminAdministrator (Administrator, Click and Drop) responded

    Thank you for your suggestions. We are planning to introduce post town validation to help ensure your order data is as correct as possible.
    We will provide further updates as soon as we are able, but we expect this feature to be completed as soon as possible.

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    Charles commented  · 

    Great idea! :)

  2. Merge and Split Orders

    221 votes

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    59 comments  ·  General  ·  Admin →
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    Started  ·  AdminAdministrator (Administrator, Click and Drop) responded

    Hello. Please be aware that the IOSS scheme prohibits the merging or splitting of orders for the purposes of shipping. If your intended use is for shipments to the EU where the order is shipped under the IOSS scheme, you will be unable to merge or split orders for shipping. 


    Thanks, the Click & Drop team.

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    Charles commented  · 

    You would get a totally automated process from click and drop,
    without having to click on what to combine. if the weight of the items and packaging were separated.

    for example

    1.If postcode and house equal the same

    2.Combine two item weights

    3. Add packaging weight once

    Benefits save time, and accurate billing! :)

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    Charles commented  · 

    Totally agree with Kavs! :) Because that is exactly our situation too!

    Feature like

    "take away x grams for every extra unit above y unit(s)" from total weight, and the same for "every extra order"

    Would be greatl! :)

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    Charles commented  · 

    You need to separate packaging weight, and product weight for this feature to work.

    1 Card box = 40g (and can hold 10 items)
    1 Item = 10g

    Say you sell 6x items

    the actual weight would be 100g

    The click and drop would work weight as 300g

    because of 6 boxes 40g = 240g
    6 products = 60g

    If you don't separate the weight.
    The next issue from users will be the total combined weight for packaging and items
    to be separate

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    Charles commented  · 

    Agree :)

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    Charles commented  · 

    Really need this feature too!

    Charles supported this idea  · 

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