Charles

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    102 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.

    When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop

    Regards

    Click & Drop Support

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    Charles commented  · 

    2017 this was replied too. It's quite obvious royal mail want to avoid this as long as possible

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    Charles commented  · 

    To many items now are getting lost in the post regularly now.
    We never normally used to claim refunds because it was too difficult.
    Now we are!! To much money is being lost

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    Charles commented  · 

    It's hard to find the claims forms :/

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    Charles commented  · 

    This is great idea! :) To many items are getting lost in the post. This feature would help royalmail with tracking lost items.
    We've had 12 orders not recieved this month after 2 weeks. To much of post goes missing every month. And cost business alot money every year :/

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    Charles commented  · 

    There's just to much postage goes missing every month.
    That it's become really expected using royalmail

    There need to be tracking on every item to reduce theft.
    At least that way we can work out if it's

    1. Employee theft
    2. Customer theft

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    Charles commented  · 

    So many of my orders get lost every month. I should claim refunds. It's to much hassle.

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    Charles commented  · 

    I lose problem 3% of the letter I post per week. I never make claims.
    It just to much time

  12. 1 vote
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  13. 4 votes
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  14. 23 votes
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  15. 2 votes
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  16. 1 vote
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  17. 2 votes
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  18. 3 votes
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