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  1. make it possible to click straight onto "print my label" once the order is completed.

    I processed my first order which said it was completed but there was nowhere to click to actually print the label. I had to go into "my orders", select the order and then choose print. how ridiculous, obviously once I have paid I want to print my order. Also the label takes up half a sheet, with no way of selecting what size you want or where to print it and a completely wasted bit of paper at the top where there is a load of info I don't need printing. Then I have to waste another whole sheet of…

    3 votes
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    0 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  2. Increase the margin width

    I print on to plain paper (used on the other side in fact) then cut out and stick on to the packet with gummed tape. In Click and Drop the label prints very close to the edge of the paper, so there isn't room for the stickytape. Could we go back to the same width of margin as we had before?

    2 votes
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  3. Enable auto customs label printing for the Channel Islands

    Currently their is a function to automatically product a customs label when one is required. However it does not work for Channel Island orders which do require customs labels.

    2 votes
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    1 comment  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add option create a proof of postage for multiple orders

    Could be an option on the 'Orders Ready for Dispatch'

    11 votes
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    3 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  5. Create a space for the eBay reference number like My Hermes does

    When one enters the eBay GSP postcode into My Hermes, it recognises it and provides one with a place to enter the all-important reference number. Why isn't RM doing something similar? Would entering it into the Order reference space work or does that not print, like the Address reference?

    2 votes
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    0 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  6. Sort Labels Printed out by eBay Sale Record Number

    I would like to set a default sort labels as eBay sales order numbers.
    Instead of default being the OBA sales record number

    3 votes
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    1 comment  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  7. What is this new barcode on the integrated label?

    Today my integrated labels are printing with a barcode top right of the integrated label. Please can this be removed asap? We have personalised our integrated labels with our company logo and this new barcode is completely unnecessary. All it scans is the order number which is written below anyhow.

    2 votes
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  8. 1 vote
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    1 comment  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  9. have an option to mark labels with Private & Confidential, Personal, Only to be opened by....etc

    To mark a label as Private & Confidential I currently either write it manually on the printed label or mark it as the first and 2nd name, add the receiver as the company and the company as the first line of address.

    Bit of a faff!

    2 votes
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  10. Include postage id for 1st and 2nd class to proof of postage

    When printing 1st and 2nd class post the Proof of Postage and Postage Details screen does not display the tracking id (i.e. 11-005 3C4 45F) this is only on the shipping label.

    5 votes
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    1 comment  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add the discount codes used on orders to the dispatch note.

    Add the discount codes used on orders to the dispatch note.
    This is because sometimes we have offers for free items in the discount codes so these need to be transfered over to the dispatch note so the packing team can see which items to include in their orders.

    1 vote
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  12. International shipping

    These have alway been formatted wrong but now it is switching the Town Line with the District LIne.
    It'd be good, in the first instance, if this could be sorted - then the incorrect formatting and USE OF ALL CAPITALS COULD MAYBE BE ADDRESSED.

    2 votes
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  13. 2 votes
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  14. Add Confirmed Delivery code to dashboard

    Would it be possible for the system to save the delivery confirmation code somewhere into each order? It would be ideal if this also fed back to the customer as signed for or tracked codes do.
    Right now the only place this seems to be stored is on the label itself, so you have to copy them down or copy/paste them out of the pdf.

    5 votes
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    1 comment  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  15. 3 votes
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    0 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  16. Change template for different integrations

    We just need 6x4 labels for our own shop orders but need A4 despatch notes for Amazon orders. So it would be great if you could choose the label template per integration method.

    1 vote
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  17. Allow the option to "Sort By" Stock Location on the Integrated Label Pick Sheets

    I think it would beneficial for multi-line orders to be generated on the Pick Sheets in alphabetic/numerical order rather than the order in which they are purchased/added to the basket.

    For example, a current pick note for us would read:

    C 25
    B 11
    B 9
    E 12
    A16 etc..

    It would be nice for it to read:

    A16
    B 9
    B 11
    C 25
    E 12 etc..

    This would make it significantly easier for our warehouse staff to navigate round the warehouse during a pick.

    1 vote
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  18. add an option to disable the address when printing with a dispatch note

    The return address is already on the label, and sometimes you don't wish to print the dispatch note with an address on it. Can we add a tick box on the templates page to enable / disable this. Royal Mail Click & Drop is brilliant, it's just this one thing that annoys me. Thanks :)

    2 votes
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  19. custums Information

    When sending packages from eBay to some countries, America for example you have to add customs information to the package. The click and drop service doesn't seem to include this feature.

    1 vote
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    2 comments  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add more than one product to 'create order'

    When using the 'create order' method you can only add one product to the order. Please allow multiple products to be added which is the majority of our orders.

    1 vote
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    1 comment  ·  Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
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