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  1. Allow me to double check my orders before manifesting

    I would like to be able to check whether I have chosen 'letter' 'large letter' or 'parcel' after I have printed the label, but BEFORE I manifest.
    At the moment I can't see a way to do this, but I want to double check my orders for possible mistakes before I submit them :(

    29 votes
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    10 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  2. Manifested orders - ability to recreate a new postage label with the same customers details on.

    When a customer places an order and its processed and manifested.

    There are times i need to resend an order out to the same customer. Could be to replace a faulty item as an example. Rather than having to recreate a postage label from complete scratch. It would be good to go to the manifested order and have the option for a drop down "Re-Create Postage Label" along with "Re-Generate Paperwork".

    This new "Re-Create Postage Label" option goes straight to creating a "New Order" but has all the customers name and address in already. Which saves having to enter it…

    23 votes
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    1 comment  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  3. Manifested orders to automatically remove from the visible screen leaving just those being dealt with

    The screen, and active orders, would be simpler to work with if those orders that had been manifested already were no longer visible - retained in another folder for example

    15 votes
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    1 comment  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  4. allow us to print maifest on 6x4 with scannable barcode.

    I have only got a 6x4 thermal printer in the warehouse - no A4 printer. therefore I print my manifest at scaled size onto 6x4 labels - I've just been called by the local delivery office to ask me to print them bigger as they cant scan them. - I don't have a printer to do that.

    PLEASE configure the barcode on the manifest to allow it to be scanned properly when printed on the 6x4 lables.

    13 votes
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    4 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  5. 13 votes
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    5 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  6. Future Dating Batches - Manifest on the day you process the orders with the future date on the manifest

    When you future date your batches you should be abe to manifest for that date at the same time.

    So if i have items going out the next day i should be able to manifest today with tomorrows date on the manifest.

    11 votes
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    3 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cancel/undo manifested

    After manifesting, if you go to the post office and it's closed, all bags/tags/labels/manifests become redundant, you cannot simply take them to the post office the next day. Everything has to be done again from the beginning, including entering all label data manually, and requesting a refund MANUALLY via an email for so you aren't charged for the manifested items that were never sent. Why is there not just a "unmanifest" button?

    10 votes
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    4 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  8. Have the facility to show total weight/number of parcels/average weight show before you make a manifest

    Have the facility to show total weight/number of parcels/average weight before you manifest orders as the information is useless after the manifest is produced and we try to keep our 24H parcels to under 2kg average weight.

    9 votes
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    2 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  9. Print Manifest takes ages to download

    Why does it take so long between clicking manifest orders to the pdf downloading. We manifest at the end of the day when the Postman shows up and he is stood there for ages as we wait for the form to download. It seems not to matter whether it is 10 orders or 100 it takes so long. Perhaps the server is not up to scratch.

    8 votes
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    1 comment  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  10. I would like to be able to delete manifested order.

    Why can't I delete manifested orders to prevent being charged postage for items that have not left the warehouse? For example I have generated labels and manifested the batch only to be told that perhaps one of the items is out of stock. But I'll get charged for the shipping fees nevertheless! And there isn't a way for me to dispute the charges either.

    8 votes
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    2 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add manifests as an option to Print Assist

    I've just had to reprint my manifest as the system took longer than normal to go through and the paperwork was coming out over 2 6x4 labels as it thought that was the main printer. Only changing the printer resolved the issue.

    8 votes
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  12. have the option to archive despatched / manifested orders

    Its time consuming selecting individual despatched order / batches to be manifested.

    Please would it be possible to move manifested orders into the archive. Your help section with the below link describes this process but I am unable to do such thing. An update on this would be much appreciated if there is a way of archiving orders. Many Thanks

    https://business.help.royalmail.com/app/answers/detail/a_id/1285/kw/Click%20%26%20Drop%20lifecycle

    8 votes
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    2 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  13. another day another problem, cannot manifest again today , I wonder anyone actually wants to fix this webiste

    another day another problem, cannot manifest again today , I wonder anyone actually wants to fix this webiste

    7 votes
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    2 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  14. Scrap Paper Manifests

    I do not understand why in this modern age we are still having to print off paper manifests? Surely there is no need for these since all our postage labels now have a barcode and we are told Royal Mail do not charge until a label's barcode has been scanned into the system. No other courier company we use has such antiquated ways of doing business. Furthermore, nobody in Royal Mail knows what to do with these manifests. RM website and call centre say hand them to the driver and do not put them in the mail bag. Collection drivers…

    6 votes
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    1 comment  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  15. Can you stop averaging everything together at 6:30pm, if the averaging will work out more expensive?

    The click & Drop manifest, averages all weights and bands.
    Example:
    50 packets at 985g average
    plus
    5 packets at 1785g average
    Would have cost:
    50x 1kg + 5x 2kg
    It now costs 55x 2kg
    Same with LL etc.
    Until now, one could enter each band in a separately, and the price was displayed. Not everything must be manifested together, costings us hundreds more per week.
    In particular, when customers try to split the manifest, they can't, and get a message:
    "Please manifest as many batches as possible at the same time in order to benefit from the bulk manifesting…

    6 votes
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    2 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  16. Can Royal Mail international standard be tracked? I mean we get a refernce number and would be great if at least would say delivered.

    I think would be great and a piece of mind for sellers to be able to see if item is been delivered throught standard international. We have the option via uk already. Why not international ? Most of the time we cannot figure out if items are lost or of customers lied about it. At the end of the day they have a reference number and a scanning code. That would be amazing. I know will be denied but I wanted to try anyway💜💜💜

    5 votes
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    1 comment  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  17. Have the Tracking Reports automated

    DMO allowed us to have a CSV automatically emailed to us every day which contained all the shipped items from the previous day and their corresponding tracking details. We could then process this and send this information on to our customers. Why is the functionality not available in C&D? We are now having to do this all manually which seems like a step backwards, not forwards!

    5 votes
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  18. 5 votes
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  19. Send Mainfests Digital to Royalmail instead of printing Mainfests

    instead of printing out Manifest. Perhaps send the info digitally straight to royal mail

    5 votes
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  20. Manifest one days orders

    Make it so that you can just select the orders you have done that day instead of everything. I've not found a way to do this yet.

    5 votes
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