I would very much appreciate if you could look into providing the option for a sender to store a Default text which would go in the Custom
I would very much appreciate if you could look into providing the option for a sender to store a Default text which would go in the
Customer delivery instructions
field when creating labels in C&D. This could be stored as a Default Setting in the back-end, rather like the IOSS number is now.
If I could save a comment such as 'please do not leave parcel unattended'
and if this comment appeared by default on each shipment in the Delivery instructions field, hopefully this might deter the postal delivery worker from simply leaving a parcel behind a bush or near a front door where it could easily be stolen.
Thank you for your suggestion, it is appreciated. However, this is not currently something we are able to complete.
Please contact Royal Mail if you are experiencing problems with the way in which deliveries are made.
Click & Drop Support