Connect invoice item to an exact parcel. Update Click and Drop with actual shipping paid.
It is currently impossible to identify an exact Tracked 48 item from the invoice. There is a "sender's reference" which isn't searchable on C&D nor does it relate to anything on a C&D item. I keep getting "oversize" charges on T48 items and have no idea why.
Secondly, T48 pricing should not be such a mystery. The prices for each band should be available via my account as well as the volume I need to reach to achieve better prices. Today, I phoned customer support to get my prices (I'm convinced I'm being charged more than I was quoted) and was told they couldn't tell me and I had to email email@example.com.
I'm not convinced of the legality of not telling someone what they're paying for a product until the invoice arrives and, frankly, I'm getting tired of the games. We're talking about a manned mission to mars, it shouldn't be that difficult to know what my prices are before the invoice comes.
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