Karla Jordan

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  1. 1 vote
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    0 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 3 votes
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    2 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    Karla Jordan commented  · 

    Agreed. Apparently, the Captcha is to stop fraud, but no other carrier feels the need to do it and it's an unnecessary inconvenience for businesses.

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  3. 210 votes
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    91 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.

    When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop

    Regards

    Click & Drop Support

    Karla Jordan supported this idea  · 
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    Karla Jordan commented  · 

    Considering that the rate at which RM are losing packages is going up, this should be priority, please. £100 parcel, sent signed for, has gone missing. You should also give compensation for the cost of packaging, too.

  4. 207 votes
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    48 comments  ·  General » Product Management  ·  Flag idea as inappropriate…  ·  Admin →
    Karla Jordan supported this idea  · 
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    Karla Jordan commented  · 

    This! I can do this in OBA. I'm not sure of the legality of making me commit to something that I don't know the price of! BPL/BPR/OLA/OTC items are not averaged, so there's no reason to not show the price on each order. Even for averaged items, you should show the max price. it is currently IMPOSSIBLE to know whether the correct shipping rule has been applied until after you manifest.

  5. 5 votes
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  6. 6 votes
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  7. 1 vote
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  8. 19 votes
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  9. 28 votes
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  10. 38 votes
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    2 comments  ·  General » Product Management  ·  Flag idea as inappropriate…  ·  Admin →
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