Return Label Option
Could we have a way we can just click on issue returns label for items already sent, it will then bill us and allow us to send to our customer,
At the moment, we have to purchase a Returns Label on personal Click & Drop, with an unregistered account.
C&D already has all the information needed on parcel weight and size. Just need the option added using the same information but going from them to us.
Kye
shared this idea
Hello and thank you for your suggestion.
You can purchase Tracked Returns labels in single or in bulk here:
https://business.parcel.royalmail.com/settings/miscellaneous/
Alternatively, you can set a tracked return label to be generated with any given service in your account settings.
Tracked Return labels are only billed to your account if used, meaning you can offer an improved experience to your customers, and reduce your administration for returns, by including a return label in your shipment without any cost if the label is unused.
Many thanks
Click & Drop Team
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Tony Dow
commented
Is there not a potential issue with the 7 day limit within which the return would need to be posted.