Beta Orders Grid Doesn't Display 'Generate Labels' After Applying Postage to a Batch
In the current version, as soon as you apply postage to a batch, you can generate labels from a displayed link, but with the March 2023 Beta version, after applying postage you have to scroll manually to the top of the screen, click 'Batches' then generate labels. Very time-wasting compared to the current method. Also, when we have several staff working on dispatching at the same time, it is not clear which batches are which and this really slows down the process and disrupts the dispatch flow. Please put back the 'Generate Labels' link after applying postage, thanks.
Hello, thank you for highlighting this. You should now be able to view the generate labels link immediately after applying postage to a batch of orders.
Click & Drop Team
After applying postage I am unable to generate labels (on the Beta version). The option just isn't available at all. The only solution appears to be to switch back to the old version. This has now happened twice (today and Sunday 23rd April). The option has always appeared previously so this seems to be a weird intermittent problem. There is a different post about the location of the generate labels link. Just to be clear, this is not the same problem. The problem that I have is that the generate labels option does not appear at all even in the drop down menu so it is impossible to generate the labels.