Create batch based on labels generated not postage applied
Previously If we select 20 orders and generate labels then new batch is created for these 20 orders but now every postage applied will create a new batch. This has made us very difficult to manifest. We manifest based on weight. If we want to manifest 0-100 grams orders we won't know which orders are on which batch. Can somebody suggest if I am missing something here?
Thank you for your feedback.
You can manually create a new batch prior to generating your labels - using the filtering function on the open orders grid might help you identify the orders with the correct weight (the filters can be displayed by clicking on the package format row heading). Once you have filtered on weight/package format, select all applicable orders, click on the three dots next to the order number and click create batch. Following that, you should be able to generate labels and manifest the new batch containing all the orders you selected.
Hope that helps. If you have any further issues or questions please contact the C&D support team.
Kind regards,
Click & Drop Team
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Raj commented
Thanks. Great Help