Fix issue requiring labels to be regenerated
For a couple of months now labels haven't been generated after payment has been made. I have to return to the dashboard, seelect the transaction from the "Awaiting Dispatch" transactions, and the regenerate the label with custom positioning. Is this a known problem, or am I doing something wrong?
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David J
shared this idea
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David J
commented
Still happening. And 2 emails to 'clickanddropsupport@royalmail.com' remain unanswered. Have just sent another one. I get "Sorry, an unexpected problem occured" and then have to go to the Dashboard, find the order in the Waiting Dispatch queue and regenerate the label.
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David J
commented
Please look at this urgently, thanks.