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David J

← Customer Feedback for Click and Drop

My feedback

11 results found

  1. Ensure that the Status Page link is correctly and speedily updated

    1 vote

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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    David J shared this idea  · 

  2. Update the system to show Tracked 24 and 48 items can be dropped off at post office

    3 votes

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    1 comment  ·  General » Send an Item / (Unregistered Click & Drop)  ·  Admin →
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    Started  ·  AdminAdministrator (Administrator, Click and Drop) responded

    Hello, thank you for your suggestion. We are updating the text your have referenced in Click & Drop to show the full range of available drop off points for Tracked 24 and 48 hour services.


    Kind regards,

    The Click & Drop Team 

    David J supported this idea  · 
    An error occurred while saving the comment
    David J commented  · 

    This has not been done yet. A4 'print at home' label for a Tracked 24/48 item STILL clearly states 'Do not take this label to a Post Office'. Consequently I and probably many others are not using these services and are continuing to use 2nd Class Parcel instead.

  3. Convert Common Non-ASCII Characters When Importing Orders

    5 votes

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    2 comments  ·  General  ·  Admin →
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    Under Review  ·  Click & Drop Support responded

    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

    An error occurred while saving the comment
    David J commented  · 

    Agreed- Spent some time trying to figure out what the problem was with St Leonard's Road, Clarendon Park, Leicester, Leicestershire.

  4. Revert back to previous order of printing labels and CN22

    1 vote

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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  5. Allow lost post to be reported through Click & Drop.

    28 votes

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    1 comment  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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    David J supported this idea  · 

  6. Tracking: Show a shipment has been 'Collected'

    12 votes

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    2 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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    David J supported this idea  · 

  7. Support Customising The Order of Documents Generated

    2 votes

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    1 comment  ·  General  ·  Admin →
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    David J commented  · 

    Deutsche Post combine their CN22 with the postage on the same label. Saves labels and is quicker.

    David J supported this idea  · 

  8. Don't put refunded orders back into the 'Ready for Printing' section

    7 votes

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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  9. Add integration for Discogs

    3 votes

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    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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    Under Review  ·  Click & Drop Support responded

    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

    David J supported this idea  · 

  10. Print Address and Customs labels sequentially on 4 labels to a sheet

    5 votes

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    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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    David J supported this idea  · 

  11. Merge and Split Orders

    217 votes

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    54 comments  ·  General  ·  Admin →
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    Started  ·  AdminAdministrator (Administrator, Click and Drop) responded

    Hello. Please be aware that the IOSS scheme prohibits the merging or splitting of orders for the purposes of shipping. If your intended use is for shipments to the EU where the order is shipped under the IOSS scheme, you will be unable to merge or split orders for shipping. 


    Thanks, the Click & Drop team.

    David J supported this idea  · 
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    David J commented  · 

    This has been suggested before and turned down. Please revisit it, especially in the light of the new customs data situation. The workaround (Record the weight for the combined items package and print one label) is clunky and doesn't give a true record of the transaction.

    The other workaround is to give up and get the drop off Post Office to do any orders that need combining. Which is probably what I'll do in future!

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