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David J

← Customer Feedback for Click and Drop

My feedback

17 results found

  1. Fix issue requiring labels to be regenerated

    1 vote

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    1 comment  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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    David J supported this idea  · 
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    David J commented  · 

    Please look at this urgently, thanks.

    David J shared this idea  · 

  2. Allow Combination of Multiple Orders into A Single Parcel

    12 votes

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    2 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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    David J supported this idea  · 

  3. Remove Refunded and Awaiting Refund Labels From Orders Grid

    23 votes

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    Planned  ·  18 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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    David J commented  · 

    So, this has been planned since July 2022. Possibly it is time for an update.

    Meanwhile I would like to know if it is safe to delete an item awaiting refund from the "Order Ready For Despatch" page, or will that cancel the refund request? Does anyone know?

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    David J commented  · 

    This really should have been sorted by now. I don't delete the item awaiting refund in case that deltes the refund request as well. Better to be safe than sorry.

  4. AmEx Payment Acceptance

    2 votes

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    1 comment  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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    David J commented  · 

    Yes, this would certainly be useful.

  5. Country specific hs-codes

    1 vote

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    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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    David J supported this idea  · 

  6. Don't chage your customers MORE for saving you time and fuel

    12 votes

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    2 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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    David J supported this idea  · 

  7. Include Printed Paper Rates for International Postage

    2 votes

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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    David J shared this idea  · 

  8. Support Adding Credit to Accounts to Reduce Card Payments

    26 votes

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    6 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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    David J supported this idea  · 

  9. Charging The 16p Supplement Charge Separately Causing Issues With Accounts Software Package

    5 votes

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    1 comment  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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    David J supported this idea  · 

  10. Suggestions For New Orders Grid

    6 votes

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    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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    David J supported this idea  · 

  11. Ensure that the Status Page link is correctly and speedily updated

    1 vote

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    1 comment  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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    David J commented  · 

    And again tonight. No point in having a status page unless it's accurate.

    David J shared this idea  · 

  12. Convert Common Non-ASCII Characters When Importing Orders

    7 votes

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    2 comments  ·  General  ·  Admin →
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    Under Review  ·  Click & Drop Support responded

    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

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    David J commented  · 

    Agreed- Spent some time trying to figure out what the problem was with St Leonard's Road, Clarendon Park, Leicester, Leicestershire.

  13. Revert back to previous order of printing labels and CN22

    1 vote

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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    David J shared this idea  · 

  14. Label Generation: Customise Document / Label Order

    9 votes

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    4 comments  ·  General  ·  Admin →
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    Under Review  ·  Click & Drop Support responded

    Hello,


    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.


    Kind Regards,

    Click & Drop Support

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    David J commented  · 

    Deutsche Post combine their CN22 with the postage on the same label. Saves labels and is quicker.

    David J supported this idea  · 

  15. Add integration for Discogs

    6 votes

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    1 comment  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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    Under Review  ·  Click & Drop Support responded

    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

    David J supported this idea  · 

  16. Greater Control Over Print Layout & Order

    14 votes

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    8 comments  ·  General  ·  Admin →
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    Under Review  ·  Click & Drop Support responded

    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

    David J supported this idea  · 

  17. Merge and Split Orders

    234 votes

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    81 comments  ·  General  ·  Admin →
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    David J supported this idea  · 
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    David J commented  · 

    This has been suggested before and turned down. Please revisit it, especially in the light of the new customs data situation. The workaround (Record the weight for the combined items package and print one label) is clunky and doesn't give a true record of the transaction.

    The other workaround is to give up and get the drop off Post Office to do any orders that need combining. Which is probably what I'll do in future!

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